Privacy Policy

What information do we collect? We collect information from you, such as your name and address, when...

What information do we collect?

We collect information from you, such as your name and address, when you contract with us for services, register on our site for access to service related information, respond to a survey or fill out a form from our website.

We do not store credit card related information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience – your information helps us to better respond to your individual needs
  • To improve our system (we continually strive to improve our offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails (your email address will only be used  to send you information and updates pertaining to our work together)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.  This includes the use of industry leading firewall protection for the servers storing the information.  All information is transmitted via Secure Socket Layer (SSL) technology and encrypted at 256 bits.

Do we use cookies?

Yes we do.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to understand and save your preferences so future visits are more personalized to your taste.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our systems, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.onside.ca
Head Office
3157 Grandview Hwy.
Vancouver, BC V5M 2E9
Canada
privacy@onside.ca

Address any questions to our Privacy Officer.


LOCATIONS

Head Office
3157 Grandview Hwy
Vancouver, BC, V5M 2E9
Tel: 604-293-1596
Fax: 604-293-2274
Toll Free: 1-888-663-6604

Calgary
AB

403-291-2980

Duncan
BC

250-701-9002

Edmonton
AB

780-497-7972

Grande Prairie
AB

780-532-5883

Kamloops
BC

250-377-1240

Kelowna
BC

250-491-8224

Kitchener
ON

519-896-6700

Lethbridge
AB

403-394-2980

London
ON

519-652-1152

Medicine Hat
AB

403-528-6470

Nanaimo
BC

250-753-1088

Red Deer
AB

403-340-8884

St. John's
NL

709-579-9038

Surrey
BC

604-501-0828

Toronto
ON

905-474-3710

Vancouver
BC

604-293-1596

Vernon
BC

250-558-5302

Victoria
BC

250-479-7075

Woodstock
ON

519-533-6020