Announcements

May 14 2018

On Side Employee, Justin McConville, wins 2018 NAOSH Safety Champion Award

VANCOUVER, BC – Supporting NAOSH Week this year (May 6-12 2018) On Side Restoration also has reason to celebrate. The North American Occupational Safety and Health Committee selected On Side’s own Justin McConville as a recipient for the 2018 NAOSH Safety Champion award. Mr. McConville has worked for On Side Restoration for the past 14 years in the hazardous materials field as well as the health and safety environmental divisions. Mr. McConville was nominated because of his high level of commitment to safety and the industry experience he has brought to the Fire and Flood Restoration Program, Technical Advisory Committee (FFRP-TAC). Just last month, Justin also presented a valuable presentation on Asbestos at the Occupational Disease Symposium. Justin McConville, manages the in-house asbestos testing laboratory and leads the specialty remediation department. He’s attended the McCrone Research institute in Chicago Illinois to obtain asbestos identification and testing training, and has also earned his Certificate in Environmental and Occupational Health from the University of Victoria. Justin provides consultative support and presentations to affiliated organizations like BC Construction Safety Alliance and the FFRP (Fire, Flood, Restoration Program Technical Advisory Committee), Work Safe BC and Insurance Institute credits program. Video of the award presentation and interview with Justin can be found here: https://www.facebook.com/SafetyInConstruction/videos/10155655862752861/  Ten recipients received awards this year, five individuals and five teams that make safety and health a priority in their workplace. For more info about NAOSHBC: https://naoshbc.com/ About On Side Restoration Services. On Side Restoration is one of Canada’s leading, privately-owned restoration companies. Since 1979 On Side has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour, customizable emergency call centre. Today with its head office located in Vancouver, BC, the Company currently operates 24 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. On Side has over 300 emergency response vehicles, 750 experienced and certified staff members, and 7,000+ pieces of specialty equipment. Further information about the Company can be found at www.onside.ca Sonia MansonOn Side Restoration Services Ltd., Communications Manager(905) 474-3710 x5112 smanson@onside.ca

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May 09 2018

Steve Vafiades Joins On Side Restoration as Senior Project Manager

LONDON, Ontario – On Side Restoration Services Ltd. is pleased to announce that as of late April 2018, Steve Vafiades has joined their London team, reporting into Derek VanGeffen, Branch Manager. “I’ve been in this industry since I was 16 years old and basically with the same company for the past 19. Although shifting to another company was a difficult decision for me, I just felt I needed a change. When I looked across the industry at emergency property restoration providers, On Side stood out to me given their technological strength and advancements to gain continued process efficiencies,” explained Steve Vafiades, Senior Project Manager. “I love that On Side is growing its Eastern Canadian presence and I feel I can grow with it.” Derek VanGeffen, London Branch Manager stated, “We’re very excited to have Steve join our London Team. His biggest strengths lay in commercial and large loss projects. Steve will also be invaluable in assisting our staff with water, fire, biohazard, and technical service related matters.” Steve Vafiades’ industry certifications include Water, Fire, Mould, Asbestos Awareness, Asbestos Worker, Supervisor, Commercial Drying, Advanced Structural Drying, Odour Control, Infection Control in Construction, & Trauma Clean Up. About On Side Restoration Services. On Side Restoration is one of Canada’s leading, privately-owned restoration companies. Since 1979 On Side has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour, customizable emergency call centre. Today with its head office located in Vancouver, BC, the Company currently operates 24 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. On Side has over 300 emergency response vehicles, 750 experienced and certified staff members, and 7,000+ pieces of specialty equipment. Further information about the Company can be found at www.onside.ca Sonia MansonOn Side Restoration Services Ltd., Communications Manager(905) 474-3710 x5112 smanson@onside.ca Derek VanGeffen On Side Restoration Services Ltd., London Branch Manager (519) 652-1152 x5218 dvangeffen@onside.ca

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Apr 23 2018

On Side Restoration Announces New London Branch Manager, Derek Van Geffen

LONDON, Ontario – On Side Restoration Services Ltd. is pleased to announce that Derek Van Geffen has joined On Side as Branch Manager for the London, Ontario branch. Mr. Van Geffen, a London Ontario native, shared that “Having forged new ground on the claims side, managed large property loss projects, and having led business development initiatives, stepping into this key role for On Side London now is a logical next step.” “We’re very happy to have Mr. Van Geffen join us. His depth of expertise and knack for business development are great assets that complement our already strong and growing team. And the timing couldn’t be better, as we continue to ramp up our coverage throughout Ontario,” shared Jay Kielt, Regional Manager Ontario and Atlantic. Mr. Van Geffen’s background also includes experience gained during the 2016 Fort Mac CAT, where he spearheaded a claims support program for a team of appraisers and clients. Van Geffen proudly holds the following training certifications: OCT, AMRT, FSRT, WRT, ASD, WHIMIS, Asbestos Worker and Supervisor, with Xactimate certifications, Levels 2 & 3, already underway. Long-time industry colleagues can also attest that he plays golf with almost the same intensity as he works in the field. On Side’s London branch is located at 10-150 Exeter Road and offers 8,800 square feet to handle any fire, flood, wind or biohazard property challenge within London and its surrounding counties. About On Side Restoration Services. On Side Restoration is one of Canada’s leading, privately-owned restoration companies. Since 1979 On Side has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour, customizable emergency call centre. Today with its head office located in Vancouver, BC, the Company currently operates 24 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. On Side has over 300 emergency response vehicles, 750 experienced and certified staff members, and 7,000+ pieces of specialty equipment. Further information about the Company can be found at www.onside.ca Sonia Manson On Side Restoration Services Ltd., Communications Manager (905) 474-3710, x5112 smanson@onside.ca Derek Van Geffen On Side Restoration Services Ltd., London Branch Manager (519) 652-1152 x5218 dvangeffen@onside.ca

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Apr 02 2018

On Side Restoration Announces New Hamilton Branch Opening April 15, 2018

HAMILTON, Ontario – On Side Restoration Services Ltd. is pleased to announce their continued Ontario expansion with a new Hamilton Branch led by Brandon Boyd, Branch Manager. The Hamilton Branch will service the Greater Hamilton Region, Brantford, Burlington and St. Catharine’s/Niagara. “I’ve been searching for my next career challenge within the emergency property sector and On Side fit the bill on multiple levels: a strong national player, healthy corporate culture and growth focused. Having handled large complex losses in my prior roles, the next natural step for me is to manage a new branch from the ground up. Our solid team is growing weekly and we look forward to accepting claims in our branch starting April 15th” stated Brandon Boyd, On Side Hamilton Branch Manager. Jay Kielt, Regional Manager Ontario and Atlantic shared “We’re excited to bring Brandon onboard to our On Side team. His depth of experience leading and orchestrating admin and service teams, as well as his technical background, are all great additions to our already strong team here in Ontario.” Mr. Kielt continued, “We’ve been ramping up our coverage across Ontario with our 6 branches, and this will continue through to 2019. Keep your eye out for more announcements as we continue to expand.” Brandon Boyd started out as a water and environmental technician and naturally evolved into project management roles, adding more complexity as he built his career. He holds numerous certificates including: Type 3 Asbestos Remediation Technician, Level 3 Applied Microbial Remediation Technician, Water Restoration Technician as well as Health and Safety Technician. On Side’s Hamilton is located at Unit 9, 680 Tradewind Drive, Ancaster, ON and offers 7,000 square feet to handle all emergency property restoration challenges within the Greater Hamilton Area. About On Side Restoration Services. On Side Restoration is one of Canada’s leading, privately-owned restoration companies. Since 1979 On Side has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour, customizable emergency call centre. Today with its head office located in Vancouver, BC, the Company currently operates 21 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. On Side has over 300 emergency response vehicles, 750 experienced and certified staff members, and 7,000+ pieces of specialty equipment. Further information about the Company can be found at www.onside.ca Sonia Manson On Side Restoration Services Ltd., Communications Manager (905) 474-3710, x5112 smanson@onside.ca Brandon Boyd On Side Restoration Services Ltd., Hamilton Branch Manager (226) 792-7299 bboyd@onside.ca

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Mar 23 2018

ON SIDE RESTORATION – Riding the wave of change

As published in the 2018 March Issue of Insurance People Magazine: On Side Restoration is poised for a good year in 2018. Branch expansion plans are in full swing, technological advancements are evolving, and the company is getting attention for its unique Canadian ownership model. Craig Hogarth, president and CEO of On Side Restoration Services, said, “We’re excited to turn our attention to growth after a few years of hunkering down, re-evaluating our processes and improving our internal efficiencies. Although we’re still strengthening our project-management technology and interface with Xactimate, we’re now at a level where our accomplishment is getting recognized – and more work is the result of our collective diligence.” Hogarth continued, “It’s a good feeling to stretch out again and begin to extend our reach into more parts of the country.” The company is set to open several new locations in Ontario this year, as well as a branch in Halifax, N.S., as was announced last November. The company is also looking for acquisition opportunities to supplement its expansion plans. This growth responds to insurance providers committed to supporting these new locations, which is a validation of the company’s structure and special capabilities. Despite operating over 22 branches, the company can act as one during a CAT situation. One owner, one executive team, one operations team and one system have resulted in improved communication and consistency. In the end, the company sees this focused capability as better for its clients. On Side consistently demonstrates during catastrophes that it can swiftly bring in additional resources, while its proprietary internal project-management system allows for transparent, hands-on administrative support, communication and backup – no matter where the CAT is taking place. With no shortage of challenges facing the industry, On Side has been encouraged by healthy NPS scores and climbing KPI scores. Branch by branch, On Side continues to work hard to put customers first and keep the lines of communication open. Given its growth, On Side is looking for qualified personnel who hold customer-centric values. Jobs of all types can be found at onside.ca/jobs

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Feb 05 2018

On Side Restoration Announces Crystal Graveson, Branch Manager of NEW Barrie, Ontario Branch

On Side Restoration is excited to announce their new branch opening as of mid-March 2018 in Barrie Ontario with industry veteran Crystal Graveson taking the helm as Branch Manager. Jay Kielt, Regional Manager Ontario and Atlantic shared, “We’re thrilled to be in expansion mode within the Ontario marketplace. The next step for On Side is to secure more work in Barrie, the Orillia region and into cottage country.” Mr. Kielt continued, “Ms. Graveson comes to us with in-depth insurance restoration experience and strong industry relationships. We couldn’t ask for a better match as we start to permeate this niche area. Our staff have quickly embraced Crystal as we’ve secured our office/warehouse space and brought her into the On Side fold.” Crystal Graveson was happy to add that she’s looking forward to “the challenge of opening a new branch with new staff and customer base.” Ms. Graveson also stated, “To orchestrate work in my own backyard with trusted trades and customers that are like family to me is a really like a dream come true.” Crystal Graveson holds her IICRC WRT, AMRT and ASD. She’s formally trained in project management and has over 21 years of industry experience. Ms. Graveson is a member of the Barrie community along with her family of five, two dogs, two pot belly pigs and a dozen chickens. Now on a mission to hire the right crew for the Barrie Branch, Ms. Graveson is accepting resumes for experienced project managers, project management assistants, operations personnel and general labour roles. Resumes can be sent to hr@onside.ca or cgraveson@onside.ca . Their Barrie office is located at Unit 27-28 220 Bayview Drive.

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Nov 14 2017

On Side Restoration Announces New Halifax Branch Opening 2018

HALIFAX, Nova Scotia – On Side Restoration Services Ltd. is excited to announce their further expansion into the Canadian Maritimes with a new Halifax branch led by industry veteran Alex Williams, branch manager. With a successful On Side branch already in St. John’s Newfoundland, and strong contacts throughout the Maritime area, the company sees opportunities now to grow within the Nova Scotian market. Jay Kielt, regional manager Eastern Canada, shared “On Side has been in the wings for a while now waiting for the right time to enter this market. We’re pleased to report that 2018 is the year we stretch and grow. First Halifax, and next we hope to further expand within the Atlantic Provinces.” Mr. Kielt is pleased to welcome Alex Williams, branch manager, to the eastern seaboard. Mr. Williams has been with On Side over a six-years, and has over 12 years industry experience. Kielt continued, “Mr. Williams took over our Grande Prairie branch back in 2014 and quickly turned it into one of our best performing locations. We look forward to Alex’s strategic approach being applied to this new market for On Side.” “It’s very exciting for myself and my wife to be returning to the Maritimes. Born and raised not far away, we look forward to the east coast community-knit lifestyle and a fresh place to put down roots. I look forward to reaching out to the business and insurance communities in Halifax and getting to know new faces. Our office location is still getting scouted out but I’ll have boots on the ground ready to go in early 2018,” explained Alex Williams. Mr. Williams is well-versed within the emergency restoration sector. He’s worked in several positions including the field, operations manager, project manager, as well as his latest role as branch manager. Alex Williams also holds his Master Water Restorer through IICRC. Considering On Side’s growth plans in Halifax, please share the news and visit On Side’s website at www.onside.ca/jobs to apply for project management, project management assistant, operations and general labourer roles. About On Side Restoration Services. On Side Restoration is one of Canada’s leading, privately-owned restoration companies. Since 1979 On Side has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour, customizable emergency call centre. Today with its head office located in Vancouver, BC, the Company operates 21 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. On Side has over 300 emergency response vehicles, 700 experienced and certified staff members, and 7,000+ pieces of specialty equipment. Further information about the Company can be found at www.onside.ca Sonia Manson On Side Restoration Services Ltd., Communications Manager (905) 474-3710, x5112 smanson[at]onside.ca Alex Williams On Side Restoration Services Ltd., Branch Manager (587) 298-0353  awilliams[at]onside.ca

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May 05 2016

Industry Cooperation needed in response to Fort McMurray Wildfires

Vancouver, BC – On Side Restoration Services Ltd. is developing a plan to respond to the situation in Fort McMurray and the company would also like to assist with a larger mobilization of cross-industry personnel. Given the sheer scale of the Fort McMurray Wildfire event, and the pending need to get as many skilled resources on the ground as is possible, the community would strongly benefit by a cooperative approach to help bring in as many resources as possible. In reality, many companies in eastern and western Canada have been experiencing below normal claims levels. As a result, many companies may have been forced to reduce hours for experienced staff. Now with the Fort McMurray wildfires the dilemma facing these companies now is: do we send our already scarce resources north to help? Can we afford to give up these valuable and limited resources such as Management, Project Managers and Field staff? Although responding to Fort McMurray’s needs may mean increased revenue in the short-term, it could also mean falling behind with their home market needs. Failure to serve this core business could have long-term and lasting negative impact on the enterprise. For organizations that want to participate in the Fort McMurray response, but don’t currently have the capacity to release ‘teams’ of people, On Side Restoration is proposing to provide temporary employment for these company’s under-employed and available staff for work in Fort McMurray. There is potential for significant work with considerable overtime during the response effort. In return, On Side would offer compensation for referring or loaning these workers. Further, On Side would enter a non-solicitation agreement with your company where On Side would agree to not hire these employees after the Fort McMurray assignment was complete. On Side would also inform clients of the resource source to ensure the various restoration companies would receive recognition for their efforts in the response. With this arrangement, On Side would receive access to skilled field resources that support a broader coordinated industry response. Resources needed are field supervisors, carpenters, water technicians, contents and cleaning, as well as skilled restoration labour. The companies providing resources will be recognized for helping respond to this unprecedented disaster while still being able to retain their focus on their home market. Under-utilized or available resources can be fully utilized which can help staff retention, without risk of competitor recruitment. On Side Restoration sees this as a positive and plausible coordinated effort and the company asks for your input on how to make this program work. Interested companies or parties should contact Samantha Barton with On Side Restoration. CONTACT: Samantha Barton, On Side Restoration Services Ltd. sbarton@onside.ca or 888-663-6604

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May 26 2015

Crescent Beach Neighbourhood House Receives Facelift Complements of BCAA and On Side Restoration

Surrey, BC – In support of BCAA’s fourth annual Volunteer Day held on Tuesday, May 26th, On Side Restoration partnered with BCAA to lend a hand in beautifying the Alexandra Neighbourhood House in Crescent Beach, Surrey BC. 

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Dec 16 2014

St. John’s Branch is now registered for Asbestos Remediation Abatement in Newfoundland

St. John’s, NL – New skills and upgraded training are among the latest changes taking place at On Side Restoration’s St. John’s branch. Specialties now include asbestos handling to make emergency mitigation and rebuild requirements faster and easier for their clients and customers.

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LOCATIONS

Head Office 3157 Grandview Hwy Vancouver, BC, V5M 2E9 Tel: 604-293-1596 Fax: 604-293-2274 Toll Free: 1-888-663-6604
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780-532-5883
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403-340-8884
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604-892-0222
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709-579-9038
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604-501-0828
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