We provide 24 hour emergency response service. A call to our Operations Center activates a broad, all hazard emergency management system, designed for immediate deployment of a professional team. This team is armed with the knowledge to effectively address response, mitigation and recovery activities.

After a flood, a professional assessment should begin
as a precaution for possible health risks.

The flood affected area should be analyzed for structural integrity, safety, functional capability, and potential contaminants. The outcome will also determine what can be salvaged, if anything. Testing and assessment of drywall and carpet should be handled by experts in the field of flood damage to ensure nothing is overlooked.

Once mitigation of the damage has begun, a recovery plan will then be executed to restore your property and, if possible, contents.

Flood waters and raw sewage contain bacteria, blood born pathogens and other organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated items or by tracking them in uncontaminated areas on shoes. Seniors, children, and pets are especially vulnerable. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with contaminated water. Failure to remove contaminated materials, can present serious long term heath risks. During a flood clean-up the air quality in your home or office may appear to be the least of your problems, however, it should be addressed. On Side uses the latest air scrubbing and disinfection technologies.

In order to return a building to its pre-loss condition, a strategy that is tailored to the specific situation must be developed. After removing any stale, contaminated water through pumping, extraction or leaching processes, it is often necessary to further remove structurally damaged and/or other contaminated items and materials. Once removal is complete, the site is then classed as disinfected and the drying process can begin.

At On Side we have a variety of methods available to us; open systems, closed systems, Refrigerant Dehumidifiers, and Desiccant Dehumidifiers. Each method involves air movement which is critical to successful drying. All of our water damage technicians are certified and many have advanced certifications providing them with the knowledge required to establish and execute a drying plan that will quickly, thoroughly and effectively dry the area while eliminating the chances of secondary damage.  

Qualified cleaning technicians use the latest technologies and equipment to properly diagnose and eradicate odours from surfaces. Through immediate and thorough cleaning combined with the use of our specialized equipment, we can remove bacteria, organic compounds and/or chemical compounds, which are often the source of the odour.

After a disaster, replacing contents can be more expensive than restoring them.

Contents associated with a property comprise a considerable portion of any claim. After a disaster, precious belongings may be damaged. Determining what is possible to salvage is a critical process.

Our Contents Division consists of experienced and professional staff who evaluate items, determining if they are restorable or if they are non restorable. Our immediate focus is to protect affected items, and to create a detailed inventory of items that are deemed salvageable as well as those that are deemed non recoverable.

Pack Out

If conditions are hazardous and not suitable for onsite cleaning due to structural damage to the property or security concerns exist, a pack-out may be necessary. Our staff exercises great care for all valuables, carefully packing contents and transporting them to our professional and secure facilities. They are then unpacked, cleaned, deodorized and inspected with impressive attention to detail. With a proven track record of results and quality you can trust, our technicians provide the necessary know-how to complete a total restoration of a property and its contents. On Side provides contents-specific solutions, by concentrating exclusively on your possessions, providing enhanced services with modern technological solutions.

Deodorization and drying chambers

Deodorization and drying chambers are designed to deodorize and dry various contents using the most efficient and up to date technology. Contents are contained within the chamber where heat, dehumidification and air movement are introduced to produce fast yet controlled drying. The loading process is simplified with the use of mobile racks and tables. This customized approach reduces handling which increases efficiencies thereby reducing our overall processing costs.