On Side Live

On Side Live is an offering exclusive to clients of On Side Restoration.

On Side Live is an offering exclusive to clients of On Side Restoration. It is comprised of two parts, both of which allow our clients to retrieve additional information and further understand what is going on with their loss.

The first part known as eClaim offers our business to business partners access via the web to any loss that they may be working on with us. From photos to day to day activity; everything can be viewed through this web based site.

The second piece of On Side Live involves our 24 hour Live Call Center. Our Live Call Center is professionally trained to assist the callers, whether they are our property loss clients or our business to business clients. A basic loss answer to emergency response deployment is completed by this Live group, all around the clock! A simple call into any of our offices allows the caller to obtain general information to detailed information on their file that they may have had to wait until the next day to retrieve.

Further, our Call Center can also act as an After Hours Call Service for business to business partners who want to offer immediate answers and emergency service for their clients, through live conversation.

 

To find out more about our After Hours Service offering, contact our Call Center at:
1-888-663-6604


LOCATIONS

Head Office 3157 Grandview Hwy Vancouver, BC, V5M 2E9 Tel: 604-293-1596 Fax: 604-293-2274 Toll Free: 1-888-663-6604
Abbotsford BC
604-850-2188
Barrie ON
705-712-0133
Calgary AB
403-291-2980
Dartmouth NS
902-579-7397
Duncan BC
250-701-9002
Edmonton AB
780-497-7972
Grande Prairie AB
780-532-5883
Hamilton ON
226-792-7299
Kamloops BC
250-377-1240
Kelowna BC
250-491-8224
Kitchener ON
519-896-6700
Lethbridge AB
403-394-2980
London ON
519-652-1152
Medicine Hat AB
403-528-6470
Nanaimo BC
250-753-1088
Niagara ON
905-354-2951
Red Deer AB
403-340-8884
Squamish BC
604-892-0222
St. John's NL
709-579-9038
Surrey BC
604-501-0828
Toronto ON
905-474-3710
Truro NS
416-298-2891
Vancouver BC
604-293-1596
Vernon BC
250-558-5302
Victoria BC
250-479-7075
Woodstock ON
519-533-6020