On Side Live

On Side Live is an offering exclusive to clients of On Side Restoration.

On Side Live is an offering exclusive to clients of On Side Restoration. It is comprised of two parts, both of which allow our clients to retrieve additional information and further understand what is going on with their loss.

The first part known as eClaim offers our business to business partners access via the web to any loss that they may be working on with us. From photos to day to day activity; everything can be viewed through this web based site.

The second piece of On Side Live involves our 24 hour Live Call Center. Our Live Call Center is professionally trained to assist the callers, whether they are our property loss clients or our business to business clients. A basic loss answer to emergency response deployment is completed by this Live group, all around the clock! A simple call into any of our offices allows the caller to obtain general information to detailed information on their file that they may have had to wait until the next day to retrieve.

Further, our Call Center can also act as an After Hours Call Service for business to business partners who want to offer immediate answers and emergency service for their clients, through live conversation.

 

To find out more about our After Hours Service offering, contact our Call Center at:
1-888-663-6604


LOCATIONS

Head Office
3157 Grandview Hwy
Vancouver, BC, V5M 2E9
Tel: 604-293-1596
Fax: 604-293-2274
Toll Free: 1-888-663-6604

Calgary
AB

403-291-2980

Duncan
BC

250-701-9002

Edmonton
AB

780-497-7972

Grande Prairie
AB

780-532-5883

Kamloops
BC

250-377-1240

Kelowna
BC

250-491-8224

Kitchener
ON

519-896-6700

Lethbridge
AB

403-394-2980

London
ON

519-652-1152

Medicine Hat
AB

403-528-6470

Nanaimo
BC

250-753-1088

Red Deer
AB

403-340-8884

St. John's
NL

709-579-9038

Surrey
BC

604-501-0828

Toronto
ON

905-474-3710

Vancouver
BC

604-293-1596

Vernon
BC

250-558-5302

Victoria
BC

250-479-7075

Woodstock
ON

519-533-6020

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