Helpdesk Technician – English / French (Vancouver) – 4124

  • Vancouver, BC
  • IT/Technical

On Side Restoration is seeking a Bilingual Help Desk Technician (English/ Freanch) to join our Vancouver team and support the growing business in Quebec. The Help Desk Technician is responsible for managing support tickets for desktop and end user issues as well as telecom support. System administration of various servers. Follows and maintains a 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading, privately-owned restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:
  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!
We offer a competitive compensation and benefits package, which includes:
  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.
Responsibilities
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Provide training including developing “how to” guides
  • Maintain daily performance of computer systems
  • Run diagnostic programs to resolve problems
  • Install, modify, and repair computer hardware and software including peripherals
  • Resolves technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Provide reporting to Network Administrator to determine recurrent malfunctions
  • Participate in IT projects as required
  • Provide On Call support, as required
  • Provide direction or support in other areas as requested/required
  • Diagnose, recommend and execute hardware repairs as directed
  • Design and maintain effective workflow’s to ensure efficiency is maintained within the IT department
Qualification and Requirements:
  • Post-secondary education, college or university degree
  • A+, Microsoft Certified Professional (MCP) or equivalent
  • Previous experience (minimum 3 year) in a helpdesk or IT related role
  • Previous experience in customer service or dealing direct with end users of technology
  • Demonstrated knowledge of personal computing hardware, software and peripherals
  • Diagnostic and repair of computer related technology
  • Knowledge and practice of anti-virus, malware and spyware tools
  • Knowledge of Microsoft operating system and productivity suites
  • Internet research skills
Skills and competences:
  • Strong communication skills, both oral and written
  • Ability to work independently and within a team environment
  • A self-starter, can-do attitude
  • Strong customer orientation
  • Demonstrates corporate citizenship and social responsibility
  • Demonstrates support for innovation and organizational change
If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Applications

  • Québec
  • Administration/Customer Support

Project Assistant (Québec) – 4113

  • Québec
  • Administration/Customer Support

Adjoint(e) de Projets (Québec) – 4113

  • Québec
  • Leadership

Branch Manager – English / French (Québec) – 2342

  • Mississauga, ON
  • Leadership

Branch Manager (Mississauga) – 2382

  • Victoria, BC
  • Trades

Cabinet Maker / Finish Carpenter (Victoria) – 2302

  • Vancouver, BC
  • Administration/Customer Support

Call Centre Agent – English / French (Vancouver) – 4106

  • Vancouver, BC
  • Administration/Customer Support

Call Centre Agent – Night Shifts (Vancouver) – 4107

  • Vancouver, BC
  • Administration/Customer Support

Call Centre Agent (Vancouver) – 2309

  • Abbotsford, BC
  • Trades

Carpenter (Abbotsford) – 1017

  • Barrie, ON
  • Trades

Carpenter (Barrie) – 2376

  • Edmonton, AB
  • Trades

Carpenter (Edmonton) – 2209

  • Mississauga, ON
  • Trades

Carpenter (Mississauga) – 2385

  • Squamish, BC
  • Trades

Carpenter (Squamish) – 1025

  • Squamish, BC
  • Trades

Carpenter (Squamish) – 2184

  • Surrey, BC
  • Trades

Carpenter (Surrey) – 2139

  • Toronto, ON
  • Trades

Carpenter (Toronto) – 2263

  • Truro, NS
  • Trades

Carpenter (Truro) – 2267

  • Vancouver, BC
  • Trades

Carpenter (Vancouver) – 2131

  • Hamilton, ON
  • Trades

Carpenter / Drywaller (Hamilton) – 2348

  • Kitchener, ON
  • Trades

Carpenter / Drywaller (Kitchener) – 2136

  • Niagara Falls, ON
  • Trades

Carpenter / Drywaller (Niagara Falls) – 2347

  • Victoria, BC
  • Trades

Carpentry Labourer (Victoria) – 2221

  • Montreal, QC
  • Project Management

Chargé(e) de Projets / Project Manager (Montreal) – 4114

  • Vancouver, BC
  • Trades

Contents Technician – French / English (Vancouver) – 2341

  • Abbotsford, BC
  • Trades

Contents Technician (Abbotsford) – 1018

  • Edmonton, AB
  • Trades

Contents Technician (Edmonton) – 1007

  • Halifax, NS
  • Trades

Contents Technician (Halifax) – 2168

  • Red Deer, AB
  • Trades

Contents Technician (Red Deer) – 2220

  • Squamish, BC
  • Trades

Contents Technician (Squamish) – 2185

  • Surrey, BC
  • Trades

Contents Technician (Surrey) – 1030

  • Toronto, ON
  • Trades

Contents Technician (Toronto) – 1054

  • Truro, NS
  • Trades

Contents Technician (Truro) – 2268

  • Vancouver, BC
  • Trades

Contents Technician (Vancouver) – 1002

  • Victoria, BC
  • Trades

Contents Technician (Victoria) – 1097

  • Woodstock, ON
  • Trades

Contents Technician (Woodstock) – 2375

  • Kamloops, BC
  • Trades

Dispatcher (Kamloops) – 2387

  • Nanaimo, BC
  • Trades

Dispatcher (Nanaimo) – 4109

  • Abbotsford, BC
  • Trades

Drywaller / Painter (Abbotsford) – 1019

  • Barrie, ON
  • Trades

Drywaller / Painter (Barrie) – 2376

  • Edmonton, AB
  • Trades

Drywaller / Painter (Edmonton) – 1008

  • Kenora, ON
  • Trades

Drywaller / Painter (Kenora) – 2395

  • Mississauga, ON
  • Trades

Drywaller / Painter (Mississauga) – 2384

  • Nanaimo, BC
  • Trades

Drywaller / Painter (Nanaimo) – 2219

  • Squamish, BC
  • Trades

Drywaller / Painter (Squamish) – 2186

  • Surrey, BC
  • Trades

Drywaller / Painter (Surrey) – 1033

  • Toronto, ON
  • Trades

Drywaller / Painter (Toronto) – 2262

  • Truro, NS
  • Trades

Drywaller / Painter (Truro) – 2266

  • Vancouver, BC
  • Trades

Drywaller / Painter (Vancouver) – 1036

  • Victoria, BC
  • Trades

Drywaller / Painter (Victoria) – 1047

  • Red Deer, AB
  • Trades

Drywaller / Taper / Painter (Red Deer) – 2153

  • Vancouver, BC
  • Trades

Experienced Movers (Vancouver) – 2282

  • Kenora, ON
  • Trades

Field Supervisor (Kenora) – 2390

  • Surrey, BC
  • Trades

Field Supervisor (Surrey) – 1031

  • Vancouver, BC
  • Trades

Field Supervisor (Vancouver) – 2349

  • Halifax, NS
  • Trades

Finishing Carpenter (Halifax) – 2169

  • Vancouver, BC
  • IT/Technical

Helpdesk Technician (Vancouver) – 4123

  • Abbotsford, BC
  • Trades

Labourer (Abbotsford) – 1066

  • Barrie, ON
  • Trades

Labourer (Barrie) – 4118

  • Kamloops, BC
  • Trades

Labourer (Kamloops) – 2346

  • Kelowna, BC
  • Trades

Labourer (Kelowna) – 2227

  • Kitchener, ON
  • Trades

Labourer (Kitchener) – 2358

  • London, ON
  • Trades

Labourer (London) – 2143

  • Squamish, BC
  • Trades

Labourer (Squamish) – 2304

  • Toronto, ON
  • Trades

Labourer (Toronto) – 2264

  • Kitchener, ON
  • Trades

Lead, Contents Technician (Kitchener) – 2145

  • Montreal, QC
  • Trades

Menuisiers en Finition / Finishing Carpenters (Montréal) – 4104

  • Kenora, ON
  • Leadership

Operations Manager (Kenora) – 2391

  • Victoria, BC
  • Leadership

Operations Manager (Victoria) – 4121)

  • Kelowna, BC
  • Trades

Painter (Kelowna) – 2320

  • Vancouver, BC
  • Trades

Plumber (Vancouver) – 2398

  • Abbotsford, BC
  • Administration/Customer Support

Project Assistant (Abbotsford) – 2329

  • Duncan, BC
  • Administration/Customer Support

Project Assistant (Duncan) – 4122

  • Kenora, ON
  • Administration/Customer Support

Project Assistant (Kenora) – 2350

  • Surrey, BC
  • Administration/Customer Support

Project Assistant (Surrey) – 2328

  • Toronto, ON
  • Administration/Customer Support

Project Assistant (Toronto) – 2344

  • Abbotsford, BC
  • Project Management

Project Manager (Abbotsford) – 2197

  • Bridgewater, NS
  • Project Management

Project Manager (Bridgewater) – 4101

  • Edmonton, AB
  • Project Management

Project Manager (Edmonton) – 4112

  • Halifax, NS
  • Project Management

Project Manager (Halifax) – 2394

  • Kitchener, ON
  • Project Management

Project Manager (Kitchener) – 2366

  • Mississauga, ON
  • Project Management

Project Manager (Mississauga) – 2399

  • Niagara Falls, ON
  • Project Management

Project Manager (Niagara Falls) – 4100

  • Ottawa, ON
  • Project Management

Project Manager (Ottawa) – 2367

  • Squamish, BC
  • Project Management

Project Manager (Squamish) – 2280

  • Surrey, BC
  • Project Management

Project Manager (Surrey) – 2150

  • Toronto, ON
  • Project Management

Project Manager (Toronto) – 2215

  • Truro, NS
  • Project Management

Project Manager (Truro) – 4115

  • Red Deer, AB
  • Trades

Remediation / Asbestos Technician (Red Deer) – 1015

  • Edmonton, AB
  • Trades

Remediation Supervisor (Edmonton) – 2003

  • Mississauga, ON
  • Trades

Remediation Technician (Mississauga) – 2383

  • Vancouver, BC
  • Trades

Remediation Technician (Vancouver) – 1041

  • Vernon, BC
  • Trades

Remediation Technician (Vernon) – 2287

  • Victoria, BC
  • Trades

Remediation Technician (Victoria) – 1049

  • Abbotsford, BC
  • Trades

Water Damage Technician (Abbotsford) – 1020

  • Barrie, ON
  • Trades

Water Damage Technician (Barrie) – 4117

  • Calgary, AB
  • Trades

Water Damage Technician (Calgary) – 1065

  • Edmonton, AB
  • Trades

Water Damage Technician (Edmonton) – 1006

  • Halifax, NS
  • Trades

Water Damage Technician (Halifax) – 2167

  • Hamilton, ON
  • Trades

Water Damage Technician (Hamilton) – 2216

  • Hamilton, ON
  • Trades

Water Damage Technician (Hamilton) – 2299

  • Kenora, ON
  • Trades

Water Damage Technician (Kenora) – 2396

  • Kitchener, ON
  • Trades

Water Damage Technician (Kitchener) – 2134

  • London, ON
  • Trades

Water Damage Technician (London) – 2142

  • Nanaimo, BC
  • Trades

Water Damage Technician (Nanaimo) – 2312

  • Niagara Falls, ON
  • Trades

Water Damage Technician (Niagara Falls) – 2301

  • Red Deer, AB
  • Trades

Water Damage Technician (Red Deer) – 1016

  • Squamish, BC
  • Trades

Water Damage Technician (Squamish) – 2188

  • St. John’s, NF
  • Trades

Water Damage Technician (St. John’s) – 2306

  • Surrey, BC
  • Trades

Water Damage Technician (Surrey) – 1034

  • Thunder Bay, ON
  • Trades

Water Damage Technician (Thunder Bay) – 2389

  • Toronto, ON
  • Trades

Water Damage Technician (Toronto) – 2118

  • Truro, NS
  • Trades

Water Damage Technician (Truro) – 2265

  • Vancouver, BC
  • Trades

Water Damage Technician (Vancouver) – 1001

  • Vernon, BC
  • Trades

Water Damage Technician (Vernon) – 2286

  • Victoria, BC
  • Trades

Water Damage Technician (Victoria) – 2208

  • Vancouver, BC
  • Administration/Customer Support

Project Assistant (Vancouver) – 2368

  • Abbotsford, BC
  • Leadership

Branch Manager (Abbotsford) – 2333

  • Ottawa, ON
  • Trades

Carpenter (Ottawa) – 2355

  • Ottawa, ON
  • Trades

Contents Technician (Ottawa) – 2372

  • Woodstock, ON
  • Trades

Contents Technician (Woodstock) – 2375

  • Ottawa, ON
  • Trades

Drywaller/Painter (Ottawa) – 2354

  • Kelowna, BC
  • Trades

Finishing Carpenter (Kelowna) – 2249

  • Vancouver, BC
  • Leadership

Health Safety and Environment Leader (Vancouver) – 4116

  • Vancouver, BC
  • Administration/Customer Support

Invoicing Clerk (Vancouver) – 2247

  • Red Deer, AB
  • Project Management

Project Manager (Red Deer) – 2182

  • Western Canada
  • Project Management

Project Manager (Western Canada) – 2175

  • Woodstock, ON
  • Project Management

Project Manager (Woodstock) – 2374

  • Ottawa, ON
  • Trades

Remediation Technician (Ottawa) – 2353

  • Ottawa, ON
  • Trades

Water Damage Technician (Ottawa) – 2352

No Careers Found