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Bilingual Agents – Contact Center (Night Shifts)

  • Remote
  • Administration / Customer Support

The Job – Contact Center Agent – Bilingual (English/French)

 On Side Restoration is looking for Contact Center Agents (CCA’s) to join our amazing customer experience team! This position is remote (home based) from any location that On Side has a branch location in.

The prime mission of the customer experience team is to ensure all customer inquiries are answered in a timely, professional, and friendly manner. CCA’s ensure positive experiences by offering quality communication and following On Side’s service level agreements.

Contact Center Agents are responsible for:

  • Ensure a first-rate customers experience with exceptional customer service skills, professionalism and a positive outlook through all communication methods employed (phone, email, etc.) between 6pm and 5:30am
  • Efficiently handling Customer Emergencies during any disaster while building sustainable relationships of trust through open and interactive communication
  • Over communicating to ensure nothing is missed and all pertinent information is passed on to restoration workers
  • Creating detailed files that effectively describe the details of a disaster to the restoration workers

What you bring:

  • 3-4 years providing exceptional customer service
  • Tech-savvy, there isn’t a computer program that you couldn’t figure out how to use
  • Completely bilingual – French and English
  • You genuinely like people and working with them to solve problems
  • Flexibility to work changing schedules as assigned per business requirements

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, excellent health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more!) dental, long-term disability (LTD) and life insurance.

We provide on the job training with opportunity for development—promotions and national career movement are yours for the taking (well, with a few months under your belt). At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Applications

  • Nanaimo, BC
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Project Supervisor

  • Duncan, BC
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Project Supervisor

  • St. John’s, NF
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Painter

  • Kamloops, BC
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General Labourer

  • Hamilton, ON
  • Project Management

Project Manager – Hamilton

  • Duncan, BC
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Drywaller

  • Calgary, AB
  • Administration / Customer Support

Project Administrator

  • Kelowna, BC
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Cleaner / Packer (Contents Technician)

  • Nanaimo, BC
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Cleaner / Packer (Contents Technician)

  • Victoria, BC
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Asbestos Technician

  • Squamish, BC
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Cleaner / Packer (Contents Technician)

  • Vancouver, BC
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Cleaner / Packer (Contents Technician)

  • Calgary, AB
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Water Damage Technician

  • Kelowna, BC
  • Trades

Water Damage Technician

  • Squamish, BC
  • Trades

Water Damage Technician

  • Victoria, BC
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Water Damage Technician

  • Duncan, BC
  • Trades

Carpenter (GRT)

  • Nanaimo, BC
  • Trades

Carpenter (GRT)

  • Abbotsford, BC
  • Trades

General Labourer

  • Prince George, BC
  • Trades

Carpenter (GRT)

  • Abbotsford, BC
  • Trades

Carpenter (GRT)

  • Squamish, BC
  • Trades

Carpenter (GRT)

  • Surrey, BC
  • Trades

Carpenter (GRT)

  • Duncan, BC
  • Trades

General Labourer

  • Kelowna, BC
  • Trades

General Labourer

  • Edmonton, AB
  • Trades

Carpenter (GRT)

  • Squamish, BC
  • Trades

General Labourer

  • Edmonton, AB
  • Trades

Cleaner / Packer (Contents Technician)

  • Edmonton, AB
  • Trades

Lead, Cleaner / Packer (Contents Technician)

  • Edmonton, AB
  • Trades

Water Damage Technician

  • Victoria, BC
  • Trades

General Labourer

  • Edmonton, AB
  • Trades

Lead Water Damage Technician

  • Edmonton, AB
  • Trades

Asbestos Technician

  • Edmonton, AB
  • Trades

Lead, Asbestos Technician

  • Winnipeg
  • Trades

Cleaner / Packer (Contents Technician)

  • Anywhere On Side has a branch
  • Administration / Customer Support

Administrative Assistant –  Vendor Management

  • Victoria, BC
  • Trades

Structural Drying Technician

  • Kitchener, ON
  • Trades

Carpenter (GRT)

  • Niagara Region, ON
  • Trades

Carpenter (GRT)

  • Ottawa, ON
  • Trades

Carpenter (GRT)

  • Hamilton, ON
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Cleaner / Packer (Contents Technician)

  • Mississauga, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Mirabel
  • Trades

Water Damage Technician

  • Ottawa, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Toronto, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Toronto, ON
  • Health and Safety

Health and Safety Specialist (HSS)

  • Kelowna, BC
  • Trades

Painter

  • Woodstock, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Montreal, QC
  • Human Resources

Human Resources Business Partner/Generalist (Bilingual E/F)

  • Mississauga, ON
  • Project Management

Project Manager – Mississauga

  • Laval, QC
  • Human Resources

Human Resources Business Partner/Generalist (Bilingual E/F)

  • Niagara Region, ON
  • Project Management

Project Manager – Niagara Region

  • Quebec City, QC
  • Human Resources

Human Resources Business Partner/Generalist (Bilingual E/F)

  • Mississauga, ON
  • Trades

Asbestos Technician

  • Hamilton, ON
  • Trades

General Labourer

  • Anywhere On Side has a branch
  • Administration / Customer Support

Bilingual Agents – Contact Center (Night Shifts)

  • Ottawa, ON
  • Trades

Water Damage Technician

  • Remote
  • Administration / Customer Support

Supervisor (Bilingual E/F) – Client Support Service

  • Toronto, ON
  • Trades

Water Damage Technician

  • Halifax, NS
  • Administration / Customer Support

Supervisor (Bilingual E/F) – Client Support Service

  • Ottawa, ON
  • Administration / Customer Support

Supervisor (Bilingual E/F) – Client Support Service

  • Nanaimo, BC
  • Project Management

Project Manager – Nanaimo

  • Winnipeg
  • Administration / Customer Support

Dispatcher 

  • Windsor, ON
  • Project Management

Project Manager – Windsor

  • Vancouver, BC
  • Trades

Carpenter (GRT)

  • Vancouver, BC
  • Trades

Drywaller

  • Vancouver, BC
  • Trades

General Labourer

  • Vancouver, BC
  • Trades

Lead, Asbestos Technician

  • Mississauga, ON
  • Leadership

Project Supervisor

  • Halifax, NS
  • Administration / Customer Support

Project Administrator

  • Barrie, ON
  • Project Management

Project Manager – Barrie

  • Vernon, BC
  • Trades

Drywaller

  • Kitchener, ON
  • Trades

Lead Water Damage Technician

  • Halifax, NS
  • Trades

Cleaner / Packer (Contents Technician)

  • Halifax, NS
  • Trades

General Labourer

  • Anywhere On Side has a branch
  • Administration / Customer Support

EClaim Help

  • Halifax, NS
  • Trades

Water Damage Technician

  • Kamloops, BC
  • Administration / Customer Support

Project Administrator

  • Halifax, NS
  • Trades

Carpenter (GRT)

  • Halifax, NS
  • Project Management

Project Manager – Halifax

  • Ottawa, ON
  • Project Management

Project Manager – Ottawa

  • Vernon, BC
  • Trades

Asbestos Technician

  • Edmonton, AB
  • Trades

Project Supervisor

  • Ottawa, ON
  • Health and Safety

Health and Safety Specialist (HSS)

  • Red Deer, AB
  • Trades

Water Damage Technician

  • Kenora, ON
  • Trades

General Labourer

  • Kenora, ON
  • Trades

Water Damage Technician

  • Kenora, ON
  • Trades

Carpenter (GRT)

  • Kamloops, BC
  • Trades

Drywaller

  • Winnipeg
  • Trades

Water Damage Technician

  • Lethbridge, AB
  • Trades

Painter

  • Kelowna, BC
  • Trades

Carpenter (GRT)

  • Red Deer, AB
  • Trades

General Labourer

  • Montreal, QC
  • Administration / Customer Support

Quality Assurance Manager

  • Victoria, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Nanaimo, BC
  • Trades

Drywaller

  • Vancouver, BC
  • Trades

Warehouse

  • Vernon, BC
  • Trades

General Labourer

  • Nanaimo, BC
  • Trades

Painter

  • Vernon, BC
  • Trades

Carpenter (GRT)

  • London, ON
  • Trades

Water Damage Technician

  • Toronto, ON
  • Administration / Customer Support

Project Administrator – Toronto

  • Kelowna, BC
  • Trades

Drywaller

  • Victoria, BC
  • Project Management

Project Manager – Victoria

  • Lethbridge, AB
  • Trades

Drywaller

  • Thunder Bay, ON
  • Project Management

Project Manager – Thunder bay

  • St. John’s, NF
  • Project Management

Project Manager – St. John’s

  • Mississauga, ON
  • Trades

Lead, Cleaner / Packer (Contents Technician)

  • Mississauga, ON
  • Trades

Lead, Asbestos Technician

  • Prince George, BC
  • Trades

Drywaller

  • Victoria, BC
  • Trades

Drywaller

  • Kelowna, BC
  • Project Management

Project Manager – Kelowna

  • Kamloops, BC
  • Project Management

Project Manager – Kamloops

  • Medicine Hat, AB
  • Project Management

Project Manager – Medicine Hat

  • Calgary, AB
  • Trades

Cleaner / Packer (Contents Technician)

  • Kamloops, BC
  • Trades

Carpenter (GRT)

  • Kamloops, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Vancouver, BC
  • Administration / Customer Support

Project Administrator

No Careers Found