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eClaim Help (Quebec Region) – 7092

  • Laurentides, QC
  • Administration / Customer Support

On Side Restoration is seeking an eClaim Help to join our Quebec Region. The eClaim Help performs advanced administrative duties requiring relevant skills, experience, knowledge of the company’s policies and practices, as well as having the ability to train and supervise others in these policies, practices and system usage. Follows and maintains the 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Inquiries can be made with the hiring manager or by contacting Human Resources Department.

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:

  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!

We offer a competitive compensation and benefits package, which includes:

  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance
  • Opportunity for promotional opportunities and national career movement

Responsibilities:

  • Reviews, monitors and actions requests to “eClaimhelp”
  • Provides back up and support when required for the PMA group
  • Provides assistance in the utilization of technology which includes testing new systems and supports in the training of users
  • Provides assistance in the closure on previous PM files and/or PMs requiring additional review
  • Conducts reoccurring meetings to assist PM and PMAs with updating of key performance Indicators as requires
  • Ensures all project documentation is accurate and uploaded into internal and external claims system
  • Reviews and uploads estimates compliant with customer protocols using estimating programs
  • Reviews external invoicing for compliance as assigned
  • Assists with procurement, distribution, and management of On Side apparel
  • Assist with marketing events
  • Assists with procurement, distribution, and management of marketing promotional items
  • Provides training to both PM and PMA groups
  • Provides direction or support in other areas as requested/required

Qualification and Requirements:

Education:

  • High School Diploma or equivalent
  • 3-5 years’ work experience in an administrative role or an equivalent combination of education, training, and experience

Technical Skills:

  • High level of IT literacy and the ability to troubleshoot technical problems
  • Strong clerical skills, which includes a minimum typing speed of 45 wpm
  • Intermediate computer skills required, proficiency with Microsoft outlook and Excel
  • Strong understanding of WCB and insurance requirements for vendors as outlined by On Side Restoration’s company policies.

Behavioral Skills:

  • Strong interpersonal skills
  • Exceptional listening comprehensive skills
  • Strong communication skills, both oral and written
  • Ability to deal with sensitive business information in confidential and professional manner
  • Exceptional attention to detail with strong organizational and planning skills
  • Ability to be adaptive to the working environment as well as the individual needs of others
  • Ability to multi-task and adapt to changing demands and deadlines
  • Ability to take initiative to liaise with other department and/or external sources
  • Demonstrated ability to work with minimal supervision
  • Proactive about seeking solutions and processes to improve operations
  • An aptitude for training and instructing
  • Strong problem-solving skills
  • Strong customer orientation
  • Demonstrates corporate citizenship and social responsibility
  • Demonstrates support for innovation and organizational change

If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Applications

  • Montreal West, QC
  • Administration / Customer Support

Project Assistant (Montreal West) – 7060

  • Niagara Falls, ON
  • Trades

Drywaller / Painter (Niagara) – 7172

  • Niagara Falls, ON
  • Trades

Journeyman Carpenter (Niagara) – 7173

  • Grande Prairie, AB
  • Trades

Carpenter (Grande Prairie) – 7174

  • Calgary, AB
  • Administration / Customer Support

Dispatcher/ Scheduler (Calgary) – 7176

  • Vancouver, BC
  • Administration / Customer Support

Bilingual, Administrative Assistant (Vancouver Corporate) – 7177

  • London, ON
  • Leadership

Operations Manager (London) – 7178

  • Kelowna, BC
  • Trades

Labourer (Kelowna) – 5016

  • Abbotsford, BC
  • Trades

Drywaller/Painter (Abbotsford) – 7070

  • Calgary, AB
  • Administration / Customer Support

Administrative Assistant (Calgary Corporate) – 7179

  • London, ON
  • Trades

Carpenter (London) – 7180

  • London, ON
  • Administration / Customer Support

Project Assistant (London) – 7181

  • Calgary, AB
  • Administration / Customer Support

Bilingual, Recruiter (Calgary Corporate) – 7182

  • Vancouver, BC
  • Administration / Customer Support

Bilingual, Recruiter (Vancouver Corporate) – 7183

  • Remote
  • Administration / Customer Support

Bilingual, Recruiter (Remote) – 7184

  • Vancouver, BC
  • Trades

Water Damage Technician (Vancouver) – 6028

  • Vancouver, BC
  • Administration / Customer Support

Receptionist / General Office Administrator (Vancouver) – 7185

  • Gatineau, QC
  • Trades

Water Damage Technician (Gatineau) – 6030

  • Gatineau, QC
  • Trades

Ouvrier(ère) en menuiserie / Carpentry Labourer (Gatienau) – 6032

  • Kamloops, BC
  • Trades

Drywaller (Kamloops) – 6033

  • Montréal Ouest, Québec
  • Project Management

Project Manager (Montreal West) – 5005

  • Ottawa, ON
  • Project Management

Project Manager (Ottawa) – 6036

  • Kamloops, BC
  • Trades

Labourer (Kamloops) – 5024

  • Kamloops, BC
  • Trades

Flood Water Damaged Technician (Kamloops) – 5023

  • Lethbridge, AB
  • Trades

Carpenter (Lethbridge) – 7068

  • Toronto, ON
  • Project Management

Project Manager (Toronto) – 7075

  • Montreal East, QC
  • Trades

Carpentry Labourer (Montreal East) – 5065

  • Montreal East, QC
  • Project Management

Project Manager (Montreal East) – 5068

  • Montreal East, QC
  • Trades

Contents Technician (Montreal East) – 7066

  • Montreal East, QC
  • Administration / Customer Support

Project Assistant (Montreal East) – 7076

  • Vancouver, BC
  • Trades

Drywaller (Vancouver) – 7078

  • Vancouver, BC
  • Trades

Journeyman Carpenter (Vancouver) – 7079

  • Quebec City, QC
  • Trades

Journeyman Carpenter (Quebec City) – 7063

  • Surrey, BC
  • Trades

Plumber (Surrey/Abbotsford/Vancouver) – 6041

  • Sudbury, ON
  • Project Management

Project Manager (Sudbury) – 7080

  • Vancouver, BC
  • Trades

Remediation/Abatement Technician (Vancouver) – 6042

  • Barrie, ON
  • Project Management

Project Manager (Barrie) – 7081

  • Laval, QC
  • Trades

Mover / Déménageurs (Laval) – 7082

  • Laval, QC
  • Trades

Lead Mover (Laval) – 7083

  • Calgary, AB
  • Project Management

Project Manager (Calgary) – 7084

  • Red Deer, AB
  • Trades

Water Damage Technician (Red Deer) – 5027

  • Thunder Bay, ON
  • Trades

Water Damage Technician (Thunder Bay) – 7085

  • Thunder Bay, ON
  • Trades

Journeyman Carpenter (Thunder Bay) – 7086

  • Vancouver, BC
  • Trades

Contents Technician (Vancouver) – 7087

  • Squamish, BC
  • Trades

Water Damage Technician (Squamish) – 7089

  • Barrie, ON
  • Trades

Water Damage Technician (Barrie) – 5030

  • Squamish, BC
  • Trades

Labourer (Squamish) – 7090

  • Squamish, BC
  • Trades

Contents Technician (Squamish) – 7091

  • Sudbury, ON
  • Trades

Water Damage Technician (Sudbury) – 7093

  • Sudbury, ON
  • Trades

Drywaller (Sudbury) – 7094

  • Sudbury, ON
  • Trades

General Labourer (Sudbury) – 7095

  • Sudbury, ON
  • Trades

Contents Technician (Sudbury) – 7096

  • Squamish, BC
  • Trades

Journeyman Carpenter (Squamish) – 7099

  • Gatineau, QC
  • Project Management

Project Manager (Gatineau) – 6051

  • Laurentides, QC
  • Project Management

Project Manager (Laurentides / Mirabel) – 7100

  • Laval, QC
  • Trades

Contents Technician (Laval) – 7101

  • Hamilton, ON
  • Trades

Contents Technician (Hamilton) – 6052

  • Hamilton, ON
  • Trades

Water Damage Technician (Hamilton) – 6053

  • Laval, QC
  • Project Management

Project Manager (Laval) – 7102

  • Duncan, BC
  • Project Management

Project Manager (Nanaimo / Duncan) – 7104

  • Toronto, ON
  • Trades

Contents Technician (Toronto) – 5031

  • Toronto, ON
  • Trades

Water Damage Technician (Toronto) – 5032

  • Laval, QC
  • Administration / Customer Support

Project Assistant (Laval) – 7105

  • Vancouver, BC
  • Administration / Customer Support

Call Center Agent (Vancouver) – 2309

  • Toronto, ON
  • Administration / Customer Support

Project Assistant (Toronto) – 7110

  • Sudbury, ON
  • Administration / Customer Support

Project Assistant (Sudbury) – 7111

  • Nanaimo, BC
  • Trades

Water Damage Technician (Nanaimo) – 6068

  • Halifax, NS
  • Trades

Field Supervisor (Halifax) – 7112

  • Nanaimo, BC
  • Trades

Painter (Nanaimo) – 6067

  • Surrey, BC
  • Trades

Contents Technician (Surrey) – 7113

  • Victoria, BC
  • Trades

Carpenter (Victoria) – 5036

  • Kelowna, BC
  • Project Management

Project Manager (Kelowna) – 7114

  • Winnipeg
  • Trades

Carpenter (Winnipeg) – 7115

  • Victoria, BC
  • Project Management

Project Manager (Victoria) – 7119

  • Victoria, BC
  • Trades

Contents Technician (Victoria) – 5041

  • Red Deer, AB
  • Trades

Project Coordinator (Red Deer) – 7121

  • Winnipeg
  • Administration / Customer Support

Contact Center Team Coordinator (Winnipeg) – 7122

  • Mirabel, QC
  • Trades

Technician (Laurentides) – 6081

  • Vernon, BC
  • Trades

Journeyman Carpenter (Vernon) – 7123

  • Laval, QC
  • Trades

Journeyman Carpenter (Laval) – 6082

  • Vernon, BC
  • Trades

Drywaller (Vernon) – 7124

  • Gatineau, QC
  • Trades

Journeyman Carpenter (Gatineau) – 6083

  • Vernon, BC
  • Trades

Content Technician (Vernon) – 7125

  • Montreal East, QC
  • Trades

Journeyman Carpenter (Montreal East) – 6084

  • Montreal West, QC
  • Trades

Journeyman Carpenter (Montreal West) – 6085

  • Vancouver, BC
  • Trades

 Project Supervisor (Vancouver) – 7126

  • Laurentides, QC
  • Trades

Journeyman Carpenter (Laurentides) – 6087

  • London, ON
  • Trades

Water Damage Technician (London) – 7128

  • London, ON
  • Trades

General Labourer (London) – 7129

  • Nanaimo, BC
  • Trades

Contents Technician (Nanaimo) – 7130

  • Calgary, AB
  • Trades

Project Supervisor (Calgary) – 7131

  • Red Deer, AB
  • Trades

Contents Technician (Red Deer) – 5048

  • Kenora, ON
  • Trades

Carpenter (Kenora) – 5001

  • Kelowna, BC
  • Trades

Contents Technician (Kelowna) – 5050

  • Ottawa, ON
  • Administration / Customer Support

Project Assistant (Ottawa) – 7132

  • Kelowna, BC

Flood Technician (Kelowna) – 5051

  • Victoria, BC
  • Trades

Drywaller / Painter (Victoria) – 5052

  • Laval, QC
  • Trades

Painter (Laval) – 7133

  • Victoria, BC
  • Trades

Finishing Carpenter (Victoria) – 5053

  • Laval, QC
  • Trades

Technicien(ne) en dégâts des eaux (Laval) – 7134

  • Laval, QC
  • Trades

Water Damage Technician (Laval) – 7134

  • Laval, QC
  • Trades

Project Supervisor (Laval) – 7002

  • Gatineau, QC
  • Trades

Project Supervisor (Gatineau) – 7003

  • Quebec City, QC
  • Administration / Customer Support

Project Assistant (Quebec City) – 7135

  • Montreal East, QC
  • Trades

Project Supervisor (Montreal East) – 7004

  • Lethbridge, AB
  • Trades

Drywaller / Painter (Lethbridge) – 7136

  • Red Deer, AB
  • Trades

Labourer (Red Deer) – 5057

  • Montreal West, QC
  • Trades

Project Supervisor (Montreal West) – 7005

  • Quebec City, QC
  • Métiers

Project Supervisor (Quebec City) – 7006

  • Laval, QC
  • Trades

Lead, Water Damage Technician (Laval) – 7137

  • Mirabel, QC
  • Leadership

Project Supervisor (Laurentides) – 7007

  • Montreal East, QC
  • Trades

Lead, Water Damage Technician (Montreal East) – 7138

  • Montreal East, QC
  • Trades

Painter (Montreal East) – 7139

  • Montréal Est, Québec
  • Trades

Water Damage Technician (Montreal East) – 7140

  • Montreal West, QC
  • Trades

Lead, Water Damage Technician (Montreal West) – 7141

  • Montreal West, QC
  • Leadership

Operations Manager (Montreal West) – 7142

  • Laurentides, QC
  • Leadership

Operations Manager (Laurentides) – 7143

  • Montreal West, QC
  • Trades

Water Damage Technician (Montreal West) – 7144

  • Victoria, BC
  • Trades

Painter (Victoria) – 5070

  • Mississauga, ON
  • Trades

Abatement/Remediation Technician (Mississauga) – 7016

  • Montreal West, QC
  • Trades

Painter (Montreal West) – 7145

  • Montreal West, QC
  • Trades

Drywaller (Montreal West) – 7146

  • Montreal East, QC
  • Trades

Drywaller (Montreal East) – 7147

  • Barrie, ON
  • Trades

Carpenter (Barrie) – 5077

  • Ontario
  • Administration / Customer Support

Bilingual Team Lead Contact Call Center (Remote)- 7020 English/French

  • Mississauga, ON
  • Trades

General Labour (Mississauga) – 5078

  • Kamloops, BC
  • Trades

Carpenter (Kamloops) – 7021

  • Laval, QC
  • Trades

Drywaller (Laval) – 7148

  • Toronto, ON
  • Trades

General Labour (Toronto) – 5079

  • Laurentides, QC
  • Trades

Water Damage Technician (Laurentides) – 7149

  • Red Deer, AB
  • Leadership

Project Supervisor (Red Deer) – 7023

  • Laurentides, QC
  • Trades

Lead, Water Technician (Laurentides) – 7150

  • Vancouver, BC
  • Trades

Labourer (Vancouver) – 7025

  • Laurentides, QC
  • Trades

Contents Technician (Laurentides) – 7151

  • Prince George, BC
  • Trades

Labourer (Prince George) – 7027

  • Laurentides, QC
  • Trades

Drywaller (Laurentides) – 7152

  • Vernon, BC
  • Trades

Flood Technician (Vernon) – 5085

  • Quebec City, QC
  • Trades

Water Damage Technician (Quebec City) – 7153

  • Quebec City, QC
  • Trades

Lead, Water Damage Technician (Quebec City) – 7154

  • Quebec City, QC
  • Trades

Contents Technician (Quebec City) – 7155

  • Barrie, ON
  • Trades

Contents Technician (Barrie) – 7032

  • Quebec City, QC
  • Trades

Drywaller (Quebec City) – 7156

  • Mississauga, ON
  • Trades

Flood Technician (Mississauga) – 7033

  • Quebec City, QC
  • Trades

Painter (Quebec City) – 7157

  • Gatineau, QC
  • Trades

Lead, Water Damage Technician (Gatineau) – 7158

  • Gatineau, QC
  • Trades

Contents Technician (Gatineau) – 7159

  • Gatineau, QC
  • Trades

Drywaller (Gatineau) – 7160

  • Gatineau, QC
  • Trades

Painter (Gatineau) – 7161

  • Red Deer, AB
  • Trades

Carpenter (Red Deer) – 5097

  • Winnipeg
  • Trades

Water Damage Technician (Winnipeg) – 7040

  • London, ON
  • Project Management

Project Manager (London) – 7042

  • Halifax, NS
  • Trades

Labourer (Halifax) – 7044

  • Halifax, NS
  • Trades

Contents Technician (Halifax) – 7045

  • Prince George, BC
  • Trades

Finishing Carpenter (Prince George) – 6005

  • Halifax, NS
  • Trades

Water Damage Technician (Halifax) – 7046

  • Halifax, NS
  • Trades

Carpenter (Halifax) – 7047

  • Winnipeg
  • Project Management

Drywaller (Winnipeg) – 7162

  • Victoria, BC
  • Administration / Customer Support

Project Assistant (Victoria) – 7163

  • Calgary, AB
  • Administration / Customer Support

Project Assistant (Calgary) – 7164

  • Surrey, BC
  • Trades

Drywaller / Painter (Surrey) – 7165

  • Surrey, BC
  • Trades

Carpenter (Surrey) – 7166

  • Surrey, BC
  • Trades

Water Damage Technician (Surrey) – 7167

  • Hamilton, ON
  • Trades

Drywaller / Painter (Hamilton) – 7168

  • Hamilton, ON
  • Trades

Journeyman Carpenter (Hamilton) – 7169

  • Duncan, BC
  • Trades

Drywaller / Painter (Duncan) – 7170

  • Duncan, BC
  • Trades

Water Damage Technician (Duncan) – 7171

  • Niagara Falls, ON
  • Trades

Water Damage Technician (Niagara) – 7056

  • Kamloops, BC
  • Trades

Contents Technician (Kamloops) – 5011

  • Niagara Falls, ON
  • Trades

Carpenter (Niagara) – 7057

  • Niagara Falls, ON
  • Trades

Content Technician (Niagara Falls) – 7058

  • Calgary, AB
  • Trades

Content technician (Calgary) – 7059

  • Mississauga, ON
  • Trades

Carpenter (Mississauga) – 2385

  • Kitchener, ON
  • Trades

Carpenter / Drywaller (Kitchener) – 4165

  • Mississauga, ON
  • Trades

Drywaller / Painter (Mississauga) – 2384

  • Kelowna, BC
  • Trades

Painter (Kelowna) – 2320

  • Halifax, NS
  • Project Management

Project Manager (Halifax) – 4172

  • Kitchener, ON
  • Project Management

Project Manager (Kitchener) – 4167

  • Mississauga, ON
  • Trades

Remediation Technician (Mississauga) – 2383

  • Vernon, BC
  • Trades

Remediation Technician (Vernon) – 2287

  • Victoria, BC
  • Trades

Remediation Technician (Victoria) – 1049

  • Abbotsford, BC
  • Trades

Water Damage Technician (Abbotsford) – 1020

  • Calgary, AB
  • Trades

Water Damage Technician (Calgary) – 1065

  • St. John’s, NF
  • Trades

Water Damage Technician (St. John’s) – 2306

  • Vernon, BC
  • Trades

Water Damage Technician (Vernon) – 2286

  • Ottawa, ON
  • Trades

Carpenter (Ottawa) – 2355

  • Ottawa, ON
  • Trades

Contents Technician (Ottawa) – 2372

  • Woodstock, ON
  • Trades

Contents Technician (Woodstock) – 2375

  • Ottawa, ON
  • Trades

Drywaller / Painter (Ottawa) – 2354

  • Kelowna, BC
  • Trades

Finishing Carpenter (Kelowna) – 2249

  • Red Deer, AB
  • Project Management

Project Manager (Red Deer) – 2182

  • Vancouver, BC
  • Project Management

Project Manager (Western Canada) – 2175

  • Ottawa, ON
  • Trades

Water Damage Technician (Ottawa) – 2352

No Careers Found