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Contact Center Agent – Bilingual (French and English)

  • Vancouver, BC
  • Administration / Customer Support

The Job – Contact Center Agent

On Side Restoration is looking for Contact Center Agents (CCA’s) to join our amazing customer experience team! This position is remote (home based) from any location that On Side has a branch location in.

 

The prime mission of the customer experience team is to ensure all customer inquiries are answered in a timely, professional, and friendly manner. CCA’s ensure positive experiences by offering quality communication and following On Side’s service level agreements.

 

Contact Center Agents are responsible for:

 

  • Brightening customers day with exceptional customer service skills, professionalism and a positive outlook through all communication methods employed (phone, email, etc.)
  • Efficiently handling Customer Emergencies during any disaster while building sustainable relationships of trust through open and interactive communication
  • Over communicating to ensure nothing is missed and all pertinent information is passed on to restoration workers
  • Creating detailed files that effectively describe the details of a disaster to the restoration workers

 

What you bring:

 

  • 3-4 years providing exceptional customer service
  • Tech-savvy, there isn’t a computer program that you couldn’t figure out how to use
  • You genuinely like people and working with them to solve problems
  • Flexibility to work changing schedules as assigned per business requirements

 

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, excellent health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more!) dental, long-term disability (LTD) and life insurance.

We provide on the job training with opportunity for development—promotions and national career movement are yours for the taking (well, with a few months under your belt). At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

 

 

 

Applications

  • Red Deer, AB
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Water Damage Technician

  • Laval, QC
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Lead Water Damage Technician

  • London, ON
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Water Damage Technician

  • Montreal, QC
  • Sales / Marketing

Bilingual Communications Specialist

  • Gatineau, QC
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Water Damage Technician (Gatineau) – 6030

  • Gatineau, QC
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Ouvrier(ère) en menuiserie / Carpentry Labourer (Gatienau) – 6032

  • Victoria, BC
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Asbestos Technician

  • Ottawa, ON
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Asbestos Technician

  • Medicine Hat, AB
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Drywaller

  • Medicine Hat, AB
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Water Damage Technician

  • Montréal Est, Québec
  • Human Resources

Human Resources Generalist, Quebec – Bilingual French/English

  • Victoria, BC
  • Project Management

Project Manager

  • Vancouver, BC
  • Trades

Asbestos Technician

  • Montreal East, QC
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Water Damage Technician

  • Montreal West, QC
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Water Damage Technician

  • Montreal West, QC
  • Leadership

Operations Manager

  • Kitchener, ON
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Construction Repair Worker (CRW)

  • Kitchener, ON
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General Labourer

  • Laval, QC
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Mover / Déménageurs (Laval) – 7082

  • Laval, QC
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Lead Mover (Laval) – 7083

  • Calgary, AB
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Water Damage Technician

  • Duncan, BC
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Drywaller

  • Vancouver, BC
  • Trades

Water Damage Technician

  • Victoria, BC
  • Trades

General Labourer

  • Woodstock, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Victoria, BC
  • Trades

Project Supervisor

  • Medicine Hat, AB
  • Project Management

Project Manager

  • Quebec City, QC
  • Trades

Water Damage Technician (Quebec City) – 7208

  • Kelowna, BC
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Cleaner / Packer (Contents Technician)

  • Laurentides, QC
  • Administration / Customer Support

eClaim Help (Quebec Region) – 7092

  • Quebec City, QC
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Journeyman Carpenter (Quebec City) – 7209

  • Kelowna, BC
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Carpenter (GRT)

  • Kelowna, BC
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Water Damage Technician

  • Kelowna, BC
  • Trades

General Labourer

  • Sudbury, ON
  • Trades

Water Damage Technician

  • Kitchener, ON
  • Trades

Project Supervisor

  • Sudbury, ON
  • Trades

Carpenter (GRT)

  • Sudbury, ON
  • Trades

General Labourer

  • Medicine Hat, AB
  • Trades

Project Supervisor

  • Sudbury, ON
  • Trades

Drywaller

  • Laurentides, QC
  • Project Management

Project Manager (Laurentides / Mirabel) – 7100

  • Victoria, BC
  • Trades

Structural Drying Technician

  • Laval, QC
  • Trades

Contents Technician (Laval) – 7101

  • Laval, QC
  • Project Management

Project Manager (Laval) – 7102

  • Calgary, AB
  • Administration / Customer Support

Project Assistant Supervisor

  • Toronto, ON
  • Administration / Customer Support

Project Assistant Supervisor

  • Montreal West, QC
  • Trades

Water Damage Technician

  • Kelowna, BC
  • Trades

Asbestos Technician

  • Laval, QC
  • Trades

General Repair Technician (Carpenter/Drywaller/Painter)

  • Laval, QC
  • Trades

Water Damage Technician

  • Nanaimo, BC
  • Project Management

Project Manager

  • Mirabel, QC
  • Trades

Water Damage Technician

  • Mirabel, QC
  • Trades

General Repair Technician (Carpenter/Drywaller/Painter)

  • Ottawa, ON
  • Administration / Customer Support

Contact Center Agent – Bilingual (French and English)

  • Remote

Health and Safety Coordinator (HSC)

  • Kelowna, BC
  • Trades

Painter

  • Mississauga, ON
  • Trades

General Labourer

  • Mississauga, ON
  • Trades

Project Supervisor

  • Mississauga, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Mississauga, ON
  • Trades

Asbestos Technician

  • Halifax, NS
  • Trades

Cleaner / Packer (Contents Technician)

  • Mississauga, ON
  • Trades

Water Damage Technician

  • Mississauga, ON
  • Trades

Lead, Water Damage Technician

  • Duncan, BC
  • Project Management

Project Manager

  • Windsor, ON
  • Trades

Water Damage Technician

  • Toronto, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Toronto, ON
  • Trades

Water Damage Technician

  • Mississauga, ON
  • Trades

Drywaller

  • Prince George, BC
  • Trades

Carpenter (GRT)

  • Prince George, BC
  • Trades

General Labourer

  • Prince George, BC
  • Trades

Drywaller

  • Calgary, AB
  • Trades

Project Supervisor

  • Red Deer, AB
  • Project Management

Project Manager

  • Woodstock, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Calgary, AB
  • Trades

Experienced Water Damage Tech

  • Kitchener, ON
  • Trades

Lead Water Damage Technician

  • Vancouver, BC
  • Sales / Marketing

Bilingual Communications Specialist

  • Toronto, ON
  • Sales / Marketing

Bilingual Communications Specialist

  • Niagara Region, ON
  • Trades

Carpenter (GRT)

  • Hamilton, ON
  • Trades

Carpenter (GRT)

  • Hamilton, ON
  • Trades

Water Damage Technician

  • Mirabel, QC
  • Trades

Technician (Laurentides) – 6081

  • Hamilton, ON
  • Trades

General Labourer

  • Laval, QC
  • Trades

Journeyman Carpenter (Laval) – 6082

  • Hamilton, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Gatineau, QC
  • Trades

Journeyman Carpenter (Gatineau) – 6083

  • Laurentides, QC
  • Trades

Journeyman Carpenter (Laurentides) – 6087

  • Ottawa, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Ottawa, ON
  • Trades

Water Damage Technician

  • Ottawa, ON
  • Trades

Carpenter (GRT)

  • Kamloops, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Kamloops, BC

General Labourer

  • Kamloops, BC
  • Trades

Drywaller

  • Laval, QC
  • Trades

Painter (Laval) – 7133

  • Laurentides, QC

Recruiter – Bilingual (French / English)

  • Laval, QC
  • Trades

Technicien(ne) en dégâts des eaux (Laval) – 7134

  • Laval, QC
  • Trades

Water Damage Technician (Laval) – 7134

  • Grande Prairie, AB
  • Trades

Carpenter (GRT)

  • Vancouver, BC

Quality Assurance Administrative Assistant

  • Laval, QC
  • Trades

Project Supervisor (Laval) – 7002

  • Gatineau, QC
  • Trades

Project Supervisor (Gatineau) – 7003

  • Quebec City, QC
  • Administration / Customer Support

Project Assistant (Quebec City) – 7135

  • Alberta

Payroll Administrator – Bilingual (French/English)

  • Quebec City, QC
  • Métiers

Project Supervisor (Quebec City) – 7006

  • Laval, QC
  • Trades

Lead, Water Damage Technician (Laval) – 7137

  • Vancouver, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Mirabel, QC
  • Leadership

Project Supervisor (Laurentides) – 7007

  • Calgary, AB

Drywaller

  • Toronto, ON
  • Project Management

Project Manager

  • Niagara Region, ON
  • Trades

Water Damage Technician

  • Niagara Region, ON
  • Trades

Carpenter (GRT)

  • Niagara Region, ON
  • Trades

Cleaner / Packer (Contents Technician)

  • Montréal Est, Québec
  • Trades

Water Damage Technician (Montreal East) – 7140

  • Nanaimo, BC
  • Trades

Drywaller

  • Nanaimo, BC
  • Trades

Water Damage Technician

  • Red Deer, AB
  • Trades

Carpenter (GRT)

  • Vancouver, BC
  • Trades

Painter

  • Montreal West, QC
  • Trades

Water Damage Technician (Montreal West) – 7144

  • Vancouver, BC
  • Trades

Drywaller

  • Vancouver, BC
  • Trades

Carpenter (GRT)

  • Vancouver, BC
  • Trades

Water Damage Technician

  • Vancouver, BC
  • Trades

General Labourer

  • Mississauga, ON
  • Project Management

Project Manager

  • Grande Prairie, AB

Operations Manager

  • Laval, QC
  • Trades

Drywaller (Laval) – 7148

  • Toronto, ON
  • Administration / Customer Support

Project Assistant

  • Edmonton, AB
  • Project Management

Project Manager

  • Laurentides, QC
  • Trades

Water Damage Technician (Laurentides) – 7149

  • Surrey, BC
  • Trades

Painter

  • Surrey, BC
  • Trades

Carpenter (GRT)

  • Laurentides, QC
  • Trades

Lead, Water Technician (Laurentides) – 7150

  • Surrey, BC
  • Trades

Water Damage Technician

  • Surrey, BC
  • Trades

General Labourer

  • Laurentides, QC
  • Trades

Contents Technician (Laurentides) – 7151

  • Winnipeg
  • Trades

Dispatcher

  • Laurentides, QC
  • Trades

Drywaller (Laurentides) – 7152

  • Squamish, BC
  • Trades

Water Damage Technician

  • Squamish, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Squamish, BC
  • Trades

Carpenter (GRT)

  • Squamish, BC
  • Trades

General Labourer

  • Quebec City, QC
  • Trades

Lead, Water Damage Technician (Quebec City) – 7154

  • Quebec City, QC
  • Trades

Contents Technician (Quebec City) – 7155

  • Quebec City, QC
  • Trades

Drywaller (Quebec City) – 7156

  • Quebec City, QC
  • Trades

Painter (Quebec City) – 7157

  • Gatineau, QC
  • Trades

Lead, Water Damage Technician (Gatineau) – 7158

  • Victoria, BC
  • Administration / Customer Support

Project Assistant

  • Gatineau, QC
  • Trades

Contents Technician (Gatineau) – 7159

  • Gatineau, QC
  • Trades

Drywaller (Gatineau) – 7160

  • Gatineau, QC
  • Trades

Painter (Gatineau) – 7161

  • Vancouver, BC
  • Trades

General Labourer

  • Nanaimo, BC
  • Trades

Water Damage Technician

  • Vancouver, BC
  • Trades

Water Damage Technician

  • Victoria, BC
  • Trades

Water Damage Technician

  • Nanaimo, BC
  • Trades

Carpenter (GRT)

  • Victoria, BC
  • Trades

Drywaller

  • Nanaimo, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Vernon, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Laval, QC
  • Trades

General Labourer

Water Damage Technician

  • London, ON
  • Project Management

Project Manager

  • Kitchener, ON
  • Project Management

Project Manager

  • Abbotsford, BC
  • Trades

Cleaner / Packer (Contents Technician)

  • Abbotsford, BC
  • Trades

General Labourer

  • Abbotsford, BC
  • Trades

Carpenter (GRT)

  • Abbotsford, BC
  • Trades

Drywaller

No Careers Found