Dispatcher (Kamloops) – 2387

  • Kamloops, BC
  • Trades

On Side Restoration is seeking a Dispatcher to join our Victoria team. The Dispatcher manages resource allocation/scheduling consistent with work orders, project scope and available capacity. Communicates with all stakeholders regarding scheduling commitments.  Ensures compliance with internal process/protocol to support business and customer requirements. Follows and maintains a 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading, privately-owned restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:
  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!
We offer a competitive compensation and benefits package, which includes:
  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.
Responsibilities
Strategy and Vision:
  • Dispatch appropriate skill set and approved sub trade support consistent with scope/work order/budget information provided by the Project Manager
  • Recommend, document and implement policies and procedures to facilitate consistent and efficient project results
Building Culture:
  • Support high standards of corporate citizenship and social responsibility
  • Foster a customer-focused environment
Building Teams:
  • Assist in recruitment, development, and evaluation performance of Operations staff
  • Encourage participation in continuous improvement initiatives
  • Develop and sustain a Health & Safety environment focused on accident / incident reduction
Capital Allocation and Management:
  • Schedule and allocate resources consistent with required skill to meet quality/cost targets
  • Communicate and coordinate with internal/external stakeholders to meet project timelines
  • Utilize eClaim reporting system to manage employee allocations and priorities
  • Manage labor hours consistent with demand planning and cost targets
  • Manage and approve employee labour hours, and absentee requests consistent with required capacity and commitments
  • Manage the allocation and collection of equipment and vehicles to meet project deliverables
  • Provide support when required to meet On Call resource allocation/requirements
  • Ensure compliance to internal/external Site Safety inspection protocols
  • Ensure internal operations requirements are uploaded to eClaim throughout the claim
  • Provide direction or support in other areas as requested/required
Qualification and Requirements:
  • High School diploma; combination of relevant training courses/experience, with post-secondary education in a business discipline preferred
  • 3-5+ years of relevant experience
  • Understanding of restoration business
  • Understanding of characteristics of company assets
  • Basic computer skills required; proficiency with Microsoft Outlook and Word
Skills and competences:
  • Ability to transfer information into action
  • Strong communication skills, both oral and written
  • Strong problem-solving skills
  • Ability to multi task in a dynamic environment
  • Ability to work well in a team environment
  • Ability to problem solve through root cause analysis and implementation of sustainable solutions
  • Strong problem solving/communication skills
  • Strong coordination skills; team leadership
  • Strong customer orientation
  • Demonstrate corporate citizenship and social responsibility
  • Demonstrate support for innovation and organizational change
If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Applications

Call Centre Agent – Part-Time (Vancouver) – 4144

Bilingual Invoicing Clerk (Montréal East) – 4142

Invoicing Clerk (Montréal East) – 4142

Bilingual Internal Estimator (Montréal East) – 4141

  • Vernon, British Columbia
  • Trades

Drywaller (Vernon) – 4140

Project Assistant (Québec) – 4113

Finishing Carpenters (Montréal) – 4104

Project Manager (Montréal) – 4114

Branch Manager (Québec) – 2342

Invoicing Clerk (Greater Toronto Area) – 4134

Project Manager (Thunder Bay) – 4135

Project Assistant (Thunder Bay) – 4136

Carpenter (Thunder Bay) – 4137

Branch Manager (Mississauga) – 2382

Cabinet Maker / Finish Carpenter (Victoria) – 2302

Call Centre Agent – English / French (Vancouver) – 4106

Carpenter (Abbotsford) – 1017

Carpenter (Barrie) – 2376

Carpenter (Edmonton) – 2209

Carpenter (Mississauga) – 2385

Carpenter (Squamish) – 1025

Carpenter (Squamish) – 2184

Carpenter (Surrey) – 2139

Carpenter (Toronto) – 2263

Carpenter (Truro) – 2267

Carpenter (Vancouver) – 2131

Carpenter / Drywaller (Hamilton) – 2348

Carpenter / Drywaller (Kitchener) – 2136

Carpenter / Drywaller (Niagara Falls) – 2347

Carpentry Labourer (Victoria) – 2221

Contents Technician – French / English (Vancouver) – 2341

Contents Technician (Abbotsford) – 1018

Contents Technician (Edmonton) – 1007

Contents Technician (Halifax) – 2168

Contents Technician (Red Deer) – 2220

Contents Technician (Squamish) – 2185

Contents Technician (Surrey) – 1030

Contents Technician (Toronto) – 1054

Contents Technician (Truro) – 2268

Contents Technician (Vancouver) – 1002

Contents Technician (Victoria) – 1097

Drywaller / Painter (Abbotsford) – 1019

Drywaller / Painter (Barrie) – 2376

Drywaller / Painter (Edmonton) – 1008

Drywaller / Painter (Kenora) – 2395

Drywaller / Painter (Mississauga) – 2384

Drywaller / Painter (Nanaimo) – 2219

Drywaller / Painter (Squamish) – 2186

Drywaller / Painter (Surrey) – 1033

Drywaller / Painter (Toronto) – 2262

Drywaller / Painter (Truro) – 2266

Drywaller / Painter (Vancouver) – 1036

Drywaller / Painter (Victoria) – 1047

Drywaller / Taper / Painter (Red Deer) – 2153

Experienced Movers (Vancouver) – 2282

Field Supervisor (Kenora) – 2390

Field Supervisor (Surrey) – 1031

Field Supervisor (Vancouver) – 2349

Finishing Carpenter (Halifax) – 2169

Helpdesk Technician – English / French (Vancouver) – 4124

Labourer (Abbotsford) – 1066

Labourer (Barrie) – 4118

Labourer (Kamloops) – 2346

Labourer (Kelowna) – 2227

Labourer (Kitchener) – 2358

Labourer (London) – 2143

Labourer (Squamish) – 2304

Labourer (Toronto) – 2264

Lead, Contents Technician (Kitchener) – 2145

Operations Manager (Kenora) – 2391

Operations Manager (Victoria) – 4121

Painter (Kelowna) – 2320

Plumber (Vancouver) – 2398

Project Assistant (Abbotsford) – 2329

Project Assistant (Duncan) – 4122

Project Assistant (Kenora) – 2350

Project Assistant (Surrey) – 2328

Project Assistant (Toronto) – 2344

Project Manager (Abbotsford) – 2197

Project Manager (Bridgewater) – 4101

Project Manager (Edmonton) – 4112

Project Manager (Halifax) – 2394

Project Manager (Kitchener) – 2366

Project Manager (Mississauga) – 2399

Project Manager (Niagara Falls) – 4100

Project Manager (Ottawa) – 2367

Project Manager (Squamish) – 2280

Project Manager (Surrey) – 2150

Project Manager (Toronto) – 2215

Project Manager (Truro) – 4115

Remediation / Asbestos Technician (Red Deer) – 1015

Remediation Supervisor (Edmonton) – 2003

Remediation Technician (Mississauga) – 2383

Remediation Technician (Vancouver) – 1041

Remediation Technician (Vernon) – 2287

Remediation Technician (Victoria) – 1049

Water Damage Technician (Abbotsford) – 1020

Water Damage Technician (Barrie) – 4117

Water Damage Technician (Calgary) – 1065

Water Damage Technician (Edmonton) – 1006

Water Damage Technician (Hamilton) – 2216

Water Damage Technician (Hamilton) – 2299

Water Damage Technician (Kenora) – 2396

Water Damage Technician (Kitchener) – 2134

Water Damage Technician (London) – 2142

Water Damage Technician (Nanaimo) – 2312

Water Damage Technician (Niagara Falls) – 2301

Water Damage Technician (Red Deer) – 1016

Water Damage Technician (Squamish) – 2188

Water Damage Technician (St. John’s) – 2306

Water Damage Technician (Surrey) – 1034

Water Damage Technician (Thunder Bay) – 2389

Water Damage Technician (Toronto) – 2118

Water Damage Technician (Truro) – 2265

Water Damage Technician (Vancouver) – 1001

Water Damage Technician (Vernon) – 2286

Water Damage Technician (Victoria) – 2208

Project Assistant (Vancouver) – 2368

Branch Manager (Abbotsford) – 2333

Carpenter (Ottawa) – 2355

Contents Technician (Ottawa) – 2372

Contents Technician (Woodstock) – 2375

Drywaller / Painter (Ottawa) – 2354

Finishing Carpenter (Kelowna) – 2249

Health Safety and Environment Leader (Vancouver) – 4116

Invoicing Clerk (Vancouver) – 2247

Project Manager (Red Deer) – 2182

Project Manager (Western Canada) – 2175

Project Manager (Woodstock) – 2374

Water Damage Technician (Ottawa) – 2352

Remediation Technician (Ottawa) – 2353

No Careers Found