Facebook

Helpdesk Technician (Vancouver) – 7120

  • Vancouver, BC
  • IT / Technical

On Side Restoration is seeking a Help Desk Technician to join our Vancouver team. The Help Desk Technician is responsible for managing support tickets for desktop and end user issues as well as telecom support. System administration of various servers. Follows and maintains a 5S culture and mindset.

Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Provide training including developing “how to” guides
  • Maintain daily performance of computer systems
  • Run diagnostic programs to resolve problems
  • Install, modify, and repair computer hardware and software including peripherals
  • Resolves technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Provide reporting to Network Administrator to determine recurrent malfunctions
  • Participate in IT projects as required
  • Provide On Call support, as required
  • Provide direction or support in other areas as requested/required
  • Diagnose, recommend and execute hardware repairs as directed
  • Design and maintain effective workflow’s to ensure efficiency is maintained within the IT department

Qualification and Requirements:

  • Post-secondary education, college or university degree
  • A+, Microsoft Certified Professional (MCP) or equivalent
  • Previous experience (minimum 3 year) in a helpdesk or IT related role
  • Previous experience in customer service or dealing direct with end users of technology
  • Demonstrated knowledge of personal computing hardware, software and peripherals
  • Diagnostic and repair of computer related technology
  • Knowledge and practice of anti-virus, malware and spyware tools
  • Knowledge of Microsoft operating system and productivity suites
  • Internet research skills

Skills and competences:

  • Strong communication skills, both oral and written
  • Ability to work independently and within a team environment
  • A self-starter, can-do attitude
  • Strong customer orientation
  • Demonstrates corporate citizenship and social responsibility
  • Demonstrates support for innovation and organizational change

If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

 

About On Side Restoration

On Side Restoration is one of Canada’s leading restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Inquiries can be made with the hiring manager or by contacting Human Resources Department

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:

  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!

We offer a competitive compensation and benefits package, which includes:

  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.

Applications

  • Montreal West, QC
  • Administration / Customer Support

Project Assistant (Montreal West) – 7060

  • Kelowna, BC
  • Trades

Labourer (Kelowna) – 5016

  • Abbotsford, BC
  • Trades

Drywaller/Painter (Abbotsford) – 7070

  • Vancouver, BC
  • Trades

Water Damage Technician (Vancouver) – 6028

  • Gatineau, QC
  • Trades

Water Damage Technician (Gatineau) – 6030

  • Gatineau, QC
  • Trades

Ouvrier(ère) en menuiserie / Carpentry Labourer (Gatienau) – 6032

  • Kamloops, BC
  • Trades

Drywaller (Kamloops) – 6033

  • Montréal Ouest, Québec
  • Project Management

Project Manager (Montreal West) – 5005

  • Ottawa, ON
  • Project Management

Project Manager (Ottawa) – 6036

  • Kamloops, BC
  • Trades

Labourer (Kamloops) – 5024

  • Kamloops, BC
  • Trades

Flood Water Damaged Technician (Kamloops) – 5023

  • Lethbridge, AB
  • Trades

Carpenter (Lethbridge) – 7068

  • Toronto, ON
  • Project Management

Project Manager (Toronto) – 7075

  • Montreal East, QC
  • Trades

Carpentry Labourer (Montreal East) – 5065

  • Montreal East, QC
  • Project Management

Project Manager (Montreal East) – 5068

  • Montreal East, QC
  • Trades

Contents Technician (Montreal East) – 7066

  • Montreal East, QC
  • Administration / Customer Support

Project Assistant (Montreal East) – 7076

  • Vancouver, BC
  • Trades

Drywaller (Vancouver) – 7078

  • Vancouver, BC
  • Trades

Journeyman Carpenter (Vancouver) – 7079

  • Quebec City, QC
  • Trades

Journeyman Carpenter (Quebec City) – 7063

  • Surrey, BC
  • Trades

Plumber (Surrey/Abbotsford/Vancouver) – 6041

  • Sudbury, ON
  • Project Management

Project Manager (Sudbury) – 7080

  • Vancouver, BC
  • Trades

Remediation/Abatement Technician (Vancouver) – 6042

  • Barrie, ON
  • Project Management

Project Manager (Barrie) – 7081

  • Laval, QC
  • Trades

Mover / Déménageurs (Laval) – 7082

  • Laval, QC
  • Trades

Lead Mover (Laval) – 7083

  • Calgary, AB
  • Project Management

Project Manager (Calgary) – 7084

  • Red Deer, AB
  • Trades

Water Damage Technician (Red Deer) – 5027

  • Thunder Bay, ON
  • Trades

Water Damage Technician (Thunder Bay) – 7085

  • Thunder Bay, ON
  • Trades

Journeyman Carpenter (Thunder Bay) – 7086

  • Vancouver, BC
  • Trades

Contents Technician (Vancouver) – 7087

  • Squamish, BC
  • Trades

Water Damage Technician (Squamish) – 7089

  • Barrie, ON
  • Trades

Water Damage Technician (Barrie) – 5030

  • Squamish, BC
  • Trades

Labourer (Squamish) – 7090

  • Vancouver, BC
  • Administration / Customer Support

Call Centre Support Agent – Part-Time (4144)

  • Squamish, BC
  • Trades

Contents Technician (Squamish) – 7091

  • Laurentides, QC
  • Administration / Customer Support

eClaim Help (Quebec Region) – 7092

  • Sudbury, ON
  • Trades

Water Damage Technician (Sudbury) – 7093

  • Sudbury, ON
  • Trades

Drywaller (Sudbury) – 7094

  • Sudbury, ON
  • Trades

General Labourer (Sudbury) – 7095

  • Sudbury, ON
  • Trades

Contents Technician (Sudbury) – 7096

  • Grande Prairie, AB
  • Trades

Water Damage Remediation Lead (Grande Prairie) – 7097

  • Squamish, BC
  • Trades

Journeyman Carpenter (Squamish) – 7099

  • Gatineau, QC
  • Project Management

Project Manager (Gatineau) – 6051

  • Laurentides, QC
  • Project Management

Project Manager (Laurentides / Mirabel) – 7100

  • Laval, QC
  • Trades

Contents Technician (Laval) – 7101

  • Hamilton, ON
  • Trades

Contents Technician (Hamilton) – 6052

  • Hamilton, ON
  • Trades

Water Damage Technician (Hamilton) – 6053

  • Laval, QC
  • Project Management

Project Manager (Laval) – 7102

  • Duncan, BC
  • Administration / Customer Support

Project Assistant (Duncan) – 7103

  • Nanaimo, BC
  • Administration / Customer Support

Project Assistant (Nanaimo) – 7103

  • Duncan, BC
  • Project Management

Project Manager (Nanaimo / Duncan) – 7104

  • Toronto, ON
  • Trades

Contents Technician (Toronto) – 5031

  • Toronto, ON
  • Trades

Water Damage Technician (Toronto) – 5032

  • Laval, QC
  • Administration / Customer Support

Project Assistant (Laval) – 7105

  • Vancouver, BC
  • Administration / Customer Support

Call Center Agent (Vancouver) – 2309

  • London, ON
  • Trades

Water Damage Technician (London) – 7107

  • Toronto, ON
  • Administration / Customer Support

Project Assistant (Toronto) – 7110

  • Sudbury, ON
  • Administration / Customer Support

Project Assistant (Sudbury) – 7111

  • Nanaimo, BC
  • Trades

Water Damage Technician (Nanaimo) – 6068

  • Halifax, NS
  • Trades

Field Supervisor (Halifax) – 7112

  • Nanaimo, BC
  • Trades

Painter (Nanaimo) – 6067

  • Surrey, BC
  • Trades

Contents Technician (Surrey) – 7113

  • Victoria, BC

Carpenter (Victoria) – 5036

  • Kelowna, BC
  • Project Management

Project Manager (Kelowna) – 7114

  • Winnipeg
  • Trades

Carpenter (Winnipeg) – 7115

  • Victoria, BC
  • Project Management

Project Manager (Victoria) – 7119

  • Victoria, BC
  • Trades

Contents Technician (Victoria) – 5041

  • Red Deer, AB
  • Trades

Project Coordinator (Red Deer) – 7121

  • Winnipeg
  • Administration / Customer Support

Contact Center Team Coordinator (Winnipeg) – 7122

  • Mirabel, QC
  • Trades

Technician (Laurentides) – 6081

  • Vernon, BC
  • Trades

Journeyman Carpenter (Vernon) – 7123

  • Laval, QC
  • Trades

Journeyman Carpenter (Laval) – 6082

  • Vernon, BC
  • Trades

Drywaller (Vernon) – 7124

  • Gatineau, QC
  • Trades

Journeyman Carpenter (Gatineau) – 6083

  • Vernon, BC
  • Trades

Content Technician (Vernon) – 7125

  • Montreal East, QC
  • Trades

Journeyman Carpenter (Montreal East) – 6084

  • Montreal West, QC
  • Trades

Journeyman Carpenter (Montreal West) – 6085

  • Vancouver, BC
  • Trades

 Project Supervisor (Vancouver) – 7126

  • Laurentides, QC
  • Trades

Journeyman Carpenter (Laurentides) – 6087

  • London, ON
  • Trades

Water Damage Technician (London) – 7128

  • London, ON
  • Trades

General Labourer (London) – 7129

  • Nanaimo, BC
  • Trades

Contents Technician (Nanaimo) – 7130

  • Calgary, AB
  • Trades

Project Supervisor (Calgary) – 7131

  • Red Deer, AB
  • Trades

Contents Technician (Red Deer) – 5048

  • Kenora, ON
  • Trades

Carpenter (Kenora) – 5001

  • Kelowna, BC
  • Trades

Contents Technician (Kelowna) – 5050

  • Kelowna, BC

Flood Technician (Kelowna) – 5051

  • Victoria, BC
  • Trades

Drywaller / Painter (Victoria) – 5052

  • Victoria, BC
  • Trades

Finishing Carpenter (Victoria) – 5053

  • Laval, QC
  • Trades

Field Supervisor (Laval) – 7002

  • Gatineau, QC
  • Trades

Field Supervisor (Gatineau) – 7003

  • Montreal East, QC
  • Trades

Field Supervisor (Montreal East) – 7004

  • Red Deer, AB
  • Trades

Labourer (Red Deer) – 5057

  • Montreal West, QC
  • Trades

Field Supervisor (Montreal West) – 7005

  • Quebec City, QC
  • Métiers

Field Supervisor (Quebec City) – 7006

  • Mirabel, QC
  • Leadership

Field Supervisor (Laurentides) – 7007

  • Victoria, BC
  • Trades

Painter (Victoria) – 5070

  • Mississauga, ON
  • Trades

Abatement/Remediation Technician (Mississauga) – 7016

  • Barrie, ON
  • Trades

Carpenter (Barrie) – 5077

  • Ontario
  • Administration / Customer Support

Bilingual Team Lead Contact Call Center (Remote)- 7020 English/French

  • Mississauga, ON
  • Trades

General Labour (Mississauga) – 5078

  • Kamloops, BC
  • Trades

Carpenter (Kamloops) – 7021

  • Toronto, ON
  • Trades

General Labour (Toronto) – 5079

  • Red Deer, AB
  • Leadership

Project Supervisor (Red Deer) – 7023

  • Vancouver, BC
  • Trades

Labourer (Vancouver) – 7025

  • Prince George, BC
  • Trades

Labourer (Prince George) – 7027

  • Vernon, BC
  • Trades

Flood Technician (Vernon) – 5085

  • Kamloops, BC
  • Trades

Dispatcher (Scheduler) (Kamloops) – 7031

  • Barrie, ON
  • Trades

Contents Technician (Barrie) – 7032

  • Mississauga, ON
  • Trades

Flood Technician (Mississauga) – 7033

  • Red Deer, AB
  • Trades

Carpenter (Red Deer) – 5097

  • Winnipeg
  • Trades

Water Damage Technician (Winnipeg) – 7040

  • London, ON
  • Project Management

Project Manager (London) – 7042

  • Halifax, NS
  • Trades

Labourer (Halifax) – 7044

  • Halifax, NS
  • Trades

Contents Technician (Halifax) – 7045

  • Prince George, BC
  • Trades

Finishing Carpenter (Prince George) – 6005

  • Halifax, NS
  • Trades

Water Damage Technician (Halifax) – 7046

  • Halifax, NS
  • Trades

Carpenter (Halifax) – 7047

  • Niagara Falls, ON
  • Trades

Water Damage Technician (Niagara) – 7056

  • Kamloops, BC
  • Trades

Contents Technician (Kamloops) – 5011

  • Niagara Falls, ON
  • Trades

Carpenter (Niagara) – 7057

  • Niagara Falls, ON
  • Trades

Content Technician (Niagara Falls) – 7058

  • Calgary, AB
  • Trades

Content technician (Calgary) – 7059

  • Mississauga, ON
  • Trades

Carpenter (Mississauga) – 2385

  • Kitchener, ON
  • Trades

Carpenter / Drywaller (Kitchener) – 4165

  • Mississauga, ON
  • Trades

Drywaller / Painter (Mississauga) – 2384

  • Kelowna, BC
  • Trades

Painter (Kelowna) – 2320

  • Halifax, NS
  • Project Management

Project Manager (Halifax) – 4172

  • Kitchener, ON
  • Project Management

Project Manager (Kitchener) – 4167

  • Mississauga, ON
  • Trades

Remediation Technician (Mississauga) – 2383

  • Vernon, BC
  • Trades

Remediation Technician (Vernon) – 2287

  • Victoria, BC
  • Trades

Remediation Technician (Victoria) – 1049

  • Abbotsford, BC
  • Trades

Water Damage Technician (Abbotsford) – 1020

  • Calgary, AB
  • Trades

Water Damage Technician (Calgary) – 1065

  • St. John’s, NF
  • Trades

Water Damage Technician (St. John’s) – 2306

  • Vernon, BC
  • Trades

Water Damage Technician (Vernon) – 2286

  • Ottawa, ON
  • Trades

Carpenter (Ottawa) – 2355

  • Ottawa, ON
  • Trades

Contents Technician (Ottawa) – 2372

  • Woodstock, ON
  • Trades

Contents Technician (Woodstock) – 2375

  • Ottawa, ON
  • Trades

Drywaller / Painter (Ottawa) – 2354

  • Kelowna, BC
  • Trades

Finishing Carpenter (Kelowna) – 2249

  • Red Deer, AB
  • Project Management

Project Manager (Red Deer) – 2182

  • Vancouver, BC
  • Project Management

Project Manager (Western Canada) – 2175

  • Ottawa, ON
  • Trades

Water Damage Technician (Ottawa) – 2352

No Careers Found