Business Analyst, Information Technology

Compensation: $65,000 – $95,000 / year (full-time / permanent)

Are you a skilled Business Analyst with a passion for transforming business needs into innovative technology solutions? On Side Restoration is seeking a dynamic individual to join our team as a Business Analyst, IT. In this pivotal role, you will collaborate with stakeholders to gather requirements, analyze processes, and recommend enhancements that drive our digital transformation initiatives. Your expertise in low-code/no-code development will empower you to accelerate our shift toward a product model, guided by agile methodology. If you thrive in a collaborative environment and are eager to make a significant impact, we encourage you to apply and help us shape the future of our organization.

What you’ll do here:

• Collaborate with business stakeholders to understand the requirements and create technical requirements for the development team.
• Analyze and map business processes to identify areas for improvement.
• Work with IT teams to design and implement technology solutions.
• Conduct user acceptance testing and ensure solutions meet business needs.

What you need to be successful:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Proven experience as a Business Analyst in an IT environment (5-6 years).
• Strong understanding of business processes and requirements gathering.
• Understanding and have the ability to support low-code/no-code development platforms (e.g., Microsoft Power Apps) is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with a focus on delivering high-quality results.

What will help you be great:

• SQL Management (Updates and changes)
• Power Platform (including Power Apps, Power Automate, Power BI)
• Document Management System, Content Management, or ERP (ie. Doc-Link)
• Project Management Tools (ie. Asana, JIRA, Teams)
• PowerShell
• Experience in Agile workplace would be an asset

Of Note:
We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!