e-Claim

Our claims management system is a service offered exclusively to our clients.ECLAIM Login

Superior restoration requires serious technology!

eClaim™ is On Side’s revolutionary, custom developed, central management system. eClaim™ tracks all aspects of a file from first notice of loss straight through to guaranteeing the insured’s satisfaction when the job is complete.

Our file management system is a service offered exclusively to our clients.

eClaim™ is the machine that keeps all of On Side’s departments operating smoothly and efficiently. Along the way, any activity done to a file is noted allowing for an accurate audit trail. This not only allows the real time information to be accessed but it also enables On Side to recognize potential issues, and apply solutions, proactively, while delivering quality restoration in the most timely manner possible.

Externally, the system is accessed to provide information to the adjuster, broker and/or property manager – all in “real time.” Communication is accurate and fast. Either a log-in to eClaim or a simple phone call to On Side Live, (On Side’s 24/7 internal call center) will provide accurate information on any file in any of the provinces On Side serves.

Obtaining information on any file around the clock has been an integral part of our ability to provide excellent customer service. If you would like information on your file please contact us.


LOCATIONS

Head Office 3157 Grandview Hwy Vancouver, BC, V5M 2E9 Tel: 604-293-1596 Fax: 604-293-2274 Toll Free: 1-888-663-6604
Abbotsford BC
604-850-2188
Barrie ON
705-712-0133
Calgary AB
403-291-2980
Dartmouth NS
902-579-7397
Duncan BC
250-701-9002
Edmonton AB
780-497-7972
Grande Prairie AB
780-532-5883
Hamilton ON
226-792-7299
Kamloops BC
250-377-1240
Kelowna BC
250-491-8224
Kitchener ON
519-896-6700
Lethbridge AB
403-394-2980
London ON
519-652-1152
Medicine Hat AB
403-528-6470
Nanaimo BC
250-753-1088
Red Deer AB
403-340-8884
Squamish BC
604-892-0222
St. John's NL
709-579-9038
Surrey BC
604-501-0828
Toronto ON
905-474-3710
Vancouver BC
604-293-1596
Vernon BC
250-558-5302
Victoria BC
250-479-7075
Woodstock ON
519-533-6020