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Contents Manager (Calgary) – 7088

  • Calgary, AB
  • Trades

On Side Restoration is seeking a Manager, Contents to join our Calgary team. The Manager, Contents provides vision, direction, motivation to contents activities, focused on quality, cost control and consistent performance through development and implementation of structure and process across lower mainland branch locations. Follows and maintains a 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Inquiries can be made with the hiring manager or by contacting Human Resources Department.

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:

  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!

We offer a competitive compensation and benefits package, which includes:

  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.

Responsibilities:

Strategy and Vision:

  • Overall management of content related activities to ensure compliance with standard policies, procedures and client protocol
  • Recommend, document and implement policies and procedures that facilitate consistent and efficient content performance

Building Culture:

  • Support high standards of corporate citizenship and social responsibility
  • Foster a customer-focused environment

Building Teams:

  • Assist in Recruitment, development, and evaluation performance of Content staff
  • Encourage participation in continuous improvement initiatives
  • Develop and sustain a Health & Safety environment focused on accident / incident reduction.

Capital Allocation and Management:

  • Provide focused training on company policy, customer protocols and contents procedures
  • Ensure compliance to achieve predictable results
  • Provide technical support and guidance in specialty contents situations, develop process to ensure repeatability
  • Participate in resolution of customer issues/ Project Management issues
  • Structure and communicate 24/7 on-call schedules. Ensure staff compliance and actions non-conformance.
  • Prepare annual contents expense budget.
  • Prepare monthly profitability analysis to VP Operations.
  • Recommend equipment requirements to VP Operations
  • Ensure understanding and sustainment of 5S standards / culture
  • Provide direction or support in other areas as requested/required

Qualification and Requirements:

  • Secondary School Graduation Diploma
  • Relevant management training courses in contents mitigation
  • Fire Smoke Restoration Technician (FSRT)
  • Odor control Technician (OCT)
  • Water Damage Restoration (WRT)
  • Applied Structural Drying (ASD)
  • Carpet Cleaning Technician (CCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Valid Class 5 driver’s license
  • The Workplace Hazardous Materials Information System (WHMIS)
  • 5+ years of experience in the restoration/emergency industry
  • 2+ years of experience in a leadership role
  • Minimum 5+ years of experience in the content restoration industry
  • Working knowledge of construction/plumbing/electrical/cleaning
  • Extensive contents knowledge and hands on experience
  • Familiarity and knowledge of Lean principles and system

Skills and competences:

  • Good communication skills, both oral and written
  • Ability to multi-task/prioritize in a dynamic environment
  • Excellent people manager, open to direction and collaborative work style and commitment to get the job done
  • Ability to challenge and debate issues of importance to the organization
  • Ability to look at situations from several points of view
  • Persuasive with details and facts
  • Delegate responsibilities effectively
  • Strong problem solving/communication skills
  • High comfort level working in a diverse environment
  • Ability to develop and maintain working relationships
  • Demonstrated ability to lead teams
  • Ethical and equitable leadership

If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted

Applications

  • Gatineau, QC
  • Administration / Customer Support

Adjoint(e) de projet / Project Assistant (Gatineau) – 7061

  • Montreal West, QC
  • Administration / Customer Support

Adjoint(e) de projet / Project Assistant (Montreal West) – 7060

  • Nanaimo, BC
  • Administration / Customer Support

Dispatcher (Scheduler) – 7065

  • Kelowna, BC
  • Trades

Labourer (Kelowna) – 5016

  • Abbotsford, BC
  • Trades

Drywaller/Painter (Abbotsford) – 7070

  • St. John’s, NF
  • Project Management

Project Coordinator (St. John’s) – 7073

  • St. John’s, NF
  • Project Management

Project Manager (St. John’s) – 7074

  • Vancouver, BC
  • Trades

Water Damage Technician (Vancouver) – 6028

  • Gatineau, QC
  • Trades

Technicien(ne) en dégâts des eaux / Water Damage Technician (Gatineau) – 6030

  • Gatineau, QC
  • Trades

Ouvrier(ère) en menuiserie / Carpentry Labourer (Gatienau) – 6032

  • Kamloops, BC
  • Trades

Drywaller (Kamloops) – 6033

  • Montréal Ouest, Québec
  • Project Management

Chargé(e) de projet / Project Manager (Montreal West) – 5005

  • Ottawa, ON
  • Project Management

Project Manager (Ottawa) – 6036

  • Kamloops, BC
  • Trades

Labourer (Kamloops) – 5024

  • Kamloops, BC
  • Trades

Flood Water Damaged Technician (Kamloops) – 5023

  • Lethbridge, AB
  • Trades

General Labourer/Cleaning (Lethbridge) – 7043

  • Lethbridge, AB
  • Trades

Water Damage Technician (Lethbridge) – 7067

  • Lethbridge, AB
  • Trades

Carpenter (Lethbridge) – 7068

  • Lethbridge, AB
  • Trades

Remediation / Asbestos Technician (Lethbridge) – 7069

  • Toronto, ON
  • Project Management

Project Manager (Toronto) – 7075

  • Montreal East, QC
  • Trades

Ouvrier(ère) en menuiserie / Carpentry Labourer (Montreal East) – 5065

  • Montreal East, QC
  • Project Management

Chargé(e) de Projets / Project Manager (Montreal East) – 5068

  • Montreal East, QC
  • Trades

Contents Technician / Technicien de contenu (Montreal East) – 7066

  • Montreal East, QC
  • Administration / Customer Support

Adjoint(e) de projet / Project Assistant (Montreal East) – 7076

  • Victoria, BC
  • Trades

Flood Technician (Victoria) – 7077

  • Vancouver, BC
  • Trades

Drywaller (Vancouver) – 7078

  • Vancouver, BC
  • Trades

Journeyman Carpenter (Vancouver) – 7079

  • Quebec City, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Quebec City) – 7063

  • Surrey, BC
  • Trades

Plumber (Surrey/Abbotsford/Vancouver) – 6041

  • Sudbury, ON
  • Project Management

Project Manager (Sudbury) – 7080

  • Vancouver, BC
  • Trades

Remediation/Abatement Technician (Vancouver) – 6042

  • Barrie, ON
  • Project Management

Project Manager (Barrie) – 7081

  • Laval, QC
  • Trades

Mover / Déménageurs (Laval) – 7082

  • Laval, QC
  • Trades

Lead Mover / Supervision du Directeur (Laval) – 7083

  • Calgary, AB
  • Project Management

Project Manager (Calgary) – 7084

  • Red Deer, AB
  • Trades

Water Damage Technician (Red Deer) – 5027

  • Thunder Bay, ON
  • Trades

Water Damage Technician (Thunder Bay) – 7085

  • Thunder Bay, ON
  • Trades

Journeyman Carpenter (Thunder Bay) – 7086

  • Vancouver, BC
  • Trades

Contents Technician (Vancouver) – 7087

  • Squamish, BC
  • Trades

Water Damage Technician (Squamish) – 7089

  • Barrie, ON
  • Trades

Water Damage Technician (Barrie) – 5030

  • Squamish, BC
  • Trades

Labourer (Squamish) – 7090

  • Vancouver, BC
  • Administration / Customer Support

Call Centre Support Agent – Part-Time (4144)

  • Squamish, BC
  • Trades

Contents Technician (Squamish) – 7091

  • Laurentides, QC
  • Administration / Customer Support

Assistant(e) eClaim / eClaim Help (Quebec Region) – 7092

  • Sudbury, ON
  • Trades

Water Damage Technician (Sudbury) – 7093

  • Sudbury, ON
  • Trades

Drywaller (Sudbury) – 7094

  • Sudbury, ON
  • Trades

General Labourer (Sudbury) – 7095

  • Sudbury, ON
  • Trades

Contents Technician (Sudbury) – 7096

  • Grande Prairie, AB
  • Trades

Water Damage Technician Lead (Grande Prairie) – 7097

  • Squamish, BC
  • Trades

Journeyman Carpenter (Squamish) – 7092

  • Gatineau, QC
  • Project Management

Chargé(e) de Projets / Project Manager (Gatineau) – 6051

  • Laurentides, QC
  • Project Management

Chargé(e) de projet / Project Manager (Laurentides / Mirabel) – 7093

  • Hamilton, ON
  • Trades

Contents Technician (Hamilton) – 6052

  • Hamilton, ON
  • Trades

Water Damage Technician (Hamilton) – 6053

  • Toronto, ON
  • Trades

Contents Technician (Toronto) – 5031

  • Toronto, ON
  • Trades

Water Damage Technician (Toronto) – 5032

  • Vancouver, BC
  • Administration / Customer Support

Call Center Agent (Vancouver) – 2309

  • Nanaimo, BC
  • Trades

Water Damage Technician (Nanaimo) 6068

  • Nanaimo, BC

Painter (Nanaimo) – 6067

  • Victoria, BC

Carpenter (Victoria) – 5036

  • Victoria, BC
  • Trades

Labourer (Victoria) – 5040

  • Victoria, BC
  • Trades

Contents Technician (Victoria) – 5041

  • Mirabel, QC
  • Trades

Technician (Laurentides) – 6081

  • Laval, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Laval) – 6082

  • Gatineau, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Gatineau) – 6083

  • Montreal East, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Montreal East) – 6084

  • Montreal West, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Montreal West) – 6085

  • Laurentides, QC
  • Trades

Charpentier(ère) / Journeyman Carpenter (Laurentides) – 6087

  • Red Deer, AB
  • Trades

Contents Technician (Red Deer) – 5048

  • Kenora, ON
  • Trades

Carpenter (Kenora) – 5001

  • Kelowna, BC
  • Trades

Contents Technician (Kelowna) – 5050

  • Kelowna, BC

Flood Technician (Kelowna) – 5051

  • Victoria, BC
  • Trades

Drywaller / Painter (Victoria) – 5052

  • Victoria, BC
  • Trades

Finishing Carpenter (Victoria) – 5053

  • Laval, QC
  • Trades

Superviseur(e) de Chantier / Field Supervisor (Laval) – 7002

  • Gatineau, QC
  • Trades

Superviseur(e) de Chantier / Field Supervisor (Gatineau) – 7003

  • Montreal East, QC
  • Trades

Superviseur(e) de Chantier / Field Supervisor (Montreal East) – 7004

  • Red Deer, AB
  • Trades

Labourer (Red Deer) – 5057

  • Montreal West, QC
  • Trades

Superviseur(e) de Chantier / Field Supervisor (Montreal West) – 7005

  • Quebec City, QC
  • Métiers

Superviseur(e) de Chantier / Field Supervisor (Quebec City) – 7006

  • Mirabel, QC
  • Leadership

Superviseur(e) de Chantier / Field Supervisor (Laurentides) – 7007

  • Vancouver, BC
  • Trades

Labourer (Cabinet Maker – Shop Helper) – 5063

  • Kamloops, BC
  • Project Management

Project Assistant (Kamloops) – 7015

  • Victoria, BC
  • Trades

Painter (Victoria) – 5070

  • Mississauga, ON
  • Trades

Abatement/Remediation Technician (Mississauga) – 7016

  • Prince George, BC
  • Administration / Customer Support

Project Assistant (Prince George) – 5076

  • Barrie, ON
  • Trades

Carpenter (Barrie) – 5077

  • Ontario
  • Administration / Customer Support

Bilingual Team Lead Contact Call Center (Remote)- 7020 English/French

  • Mississauga, ON
  • Trades

General Labour (Mississauga) – 5078

  • Kamloops, BC
  • Trades

Carpenter (Kamloops) – 7021

  • Toronto, ON
  • Trades

General Labour (Toronto) – 5079

  • Red Deer, AB
  • Leadership

Project Supervisor (Red Deer) – 7023

  • Vancouver, BC
  • Trades

Labourer (Vancouver) – 7025

  • Vernon, BC
  • Trades

Drywaller (Vernon) – 5083

  • Prince George, BC
  • Trades

Labourer (Prince George) – 7027

  • Vernon, BC
  • Trades

Flood Technician (Vernon) – 5085

  • Kamloops, BC
  • Trades

Dispatcher (Scheduler) (Kamloops) – 7031

  • Barrie, ON
  • Trades

Contents Technician (Barrie) – 7032

  • Mississauga, ON
  • Trades

Flood Technician (Mississauga) – 7033

  • Laurentides, QC
  • Administration / Customer Support

Adjoint(e) de projet / Project Assistant (Laurentids) – 7035

  • Red Deer, AB
  • Trades

Carpenter (Red Deer) – 5097

  • Winnipeg
  • Trades

Water Damage Technician (Winnipeg) – 7040

  • Prince George, BC
  • Trades

Labourer (Prince George) – 6002

  • London, ON
  • Project Management

Project Manager (London) – 7042

  • Halifax, NS
  • Trades

Labourer (Halifax) – 7044

  • Halifax, NS
  • Trades

Contents Technician (Halifax) – 7045

  • Prince George, BC
  • Trades

Finishing Carpenter (Prince George) – 6005

  • Halifax, NS
  • Trades

Water Damage Technician (Halifax) – 7046

  • Halifax, NS
  • Trades

Carpenter (Halifax) – 7047

  • St. John’s, NF
  • Trades

Cleaner (St Johns) – 5053 – 1

  • St. John’s, NF
  • Trades

Content Technician (St Johns) – 5054

  • Niagara Falls, ON
  • Trades

Water Damage Technician (Niagara) – 7056

  • Kamloops, BC
  • Trades

Contents Technician (Kamloops) – 5011

  • Niagara Falls, ON
  • Trades

Carpenter (Niagara) – 7057

  • Niagara Falls, ON
  • Trades

Content Technician (Niagara) – 7058

  • Calgary, AB
  • Trades

Content technician (Calgary) – 7059

  • Mississauga, ON
  • Trades

Carpenter (Mississauga) – 2385

  • Kitchener, ON
  • Trades

Carpenter / Drywaller (Kitchener) – 4165

  • Mississauga, ON
  • Trades

Drywaller / Painter (Mississauga) – 2384

  • Kelowna, BC
  • Trades

Painter (Kelowna) – 2320

  • Halifax, NS
  • Project Management

Project Manager (Halifax) – 4172

  • Kitchener, ON
  • Project Management

Project Manager (Kitchener) – 4167

  • Mississauga, ON
  • Trades

Remediation Technician (Mississauga) – 2383

  • Vernon, BC
  • Trades

Remediation Technician (Vernon) – 2287

  • Victoria, BC
  • Trades

Remediation Technician (Victoria) – 1049

  • Abbotsford, BC
  • Trades

Water Damage Technician (Abbotsford) – 1020

  • Calgary, AB
  • Trades

Water Damage Technician (Calgary) – 1065

  • St. John’s, NF
  • Trades

Water Damage Technician (St. John’s) – 2306

  • Vernon, BC
  • Trades

Water Damage Technician (Vernon) – 2286

  • Ottawa, ON
  • Trades

Carpenter (Ottawa) – 2355

  • Ottawa, ON
  • Trades

Contents Technician (Ottawa) – 2372

  • Woodstock, ON
  • Trades

Contents Technician (Woodstock) – 2375

  • Ottawa, ON
  • Trades

Drywaller / Painter (Ottawa) – 2354

  • Kelowna, BC
  • Trades

Finishing Carpenter (Kelowna) – 2249

  • Red Deer, AB
  • Project Management

Project Manager (Red Deer) – 2182

  • Vancouver, BC
  • Project Management

Project Manager (Western Canada) – 2175

  • Ottawa, ON
  • Trades

Water Damage Technician (Ottawa) – 2352

No Careers Found