District Director (Western Ontario) – 6066

  • Kitchener, ON
  • Leadership

About On Side Restoration

On Side Restoration is one of Canada’s leading restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Inquiries can be made with the hiring manager or by contacting Human Resources Department.

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:

  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!

We offer a competitive compensation and benefits package, which includes:

  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.


Working closely and collaboratively with the Regional VP, the District Director will provide the leadership to carry out the strategies, plans, and initiatives to achieve the goals and objectives of the Company’s strategic plan.

The District Director’s leadership will be crucial in meeting the growth strategies for his/her District, as well as providing, direction, motivation and management to the Branch & District Management Team, to positively impact Branch and District profitability. The DD will serve as the senior contact for specific On Side Insurance and/or Commercial customers in Quebec and/or nationally.


  • Contribute to and actively support the Regional VP in the development of the strategic direction of both the District, region and company.
  • Provide direction and contribute to process and technology initiatives and improvements.
  • Create a spirit and culture of striving for superior customer service.
  • Set Branch Manager Objectives and complete performance reviews.
  • Work closely with the Regional VP and Branch Managers to review branch & region resources and share resources as required.
  • Work with Regional VP and Branch Managers to lead, recruit and ensure adequate training is provided for branch teams to be successful and able to meet the objectives of our corporate strategic plan.
  • Drive On Side’s health and safety program, and ensure policies and procedures are followed by all On Side personnel and sub-contractors.
  • In the event of a CAT the District Director will support the Regional VP with the company’s response and provide direction to Corporate as to what level of support may be needed from outside the region to meet client expectations.


  • Working with Finance; prepare, forecast, analyze and report financial performance for the region.
  • Work with Branch managers to create the annual budget, and monitor results to fulfill P&L expectations in each branch. This will include monthly operational reviews of the financial statement and accounts receivable targets with each branch.
  • Provide a forecast to corporate on a monthly basis to identify significant deviations from expected revenue or costs goals defined by the budget and rationalization for these deviations
  • Provide oversight and review of expenses to ensure they are consistent with corporate goals & guidelines
  • Review each client’s KPI guidelines and work with any branch or project manager that is not currently meeting expectations to resolve the issues around the inability to meet the KPI’s
  • Conduct reviews of low margin invoices

Relationship Management

  • Serve as the senior contact for specific On Side Insurance and/or Commercial customers in the province and/or nationally.
  • Identify and investigate opportunities for further regional market penetration and profitable incremental growth.
  • Build and manage relationships with clients, customers and sub trades to meet client and company expectations and performance metrics.
  • Support with the marketing and administration activities within the Region
  • Continually work to improve claim cycle time and customer satisfaction goals
  • Oversee Trade Management including: vendor qualification, trade selection and negotiation and trades utilization

key Criteria/Requirements:

  • 10-15 years’ experience in senior management role(s), University degree, post-graduate degree an asset. A combination of experience and education can also be evaluated.
  • Ability to attract, retain and develop a team
  • A proactive, results driven, highly skilled business professional with proven record for meeting and exceeding targets and objectives.
  • Strong coaching skills with ability to inspire and influence to achieve success
  • A well-developed pattern of achievement, competitive skills, energy, motivation, enthusiasm, and integrity
  • Excellent communicator with a natural, authentic rapport
  • Team player, self-motivated and goal oriented.
  • Ability to think strategically and analytically at a high-level
  • Strong negotiation and persuasion skills
  • Computer skills, and proficiency in Microsoft Office applications (Word, Excel, Outlook.
  • Periodic travel in Canada required.


Project Manager (Montreal West) – 5005

Labourer (Kelowna) – 5016

Invoicing Clerk (6027)

Water Damage Technician (Vancouver) – 6028

Menuisier / Carpenter (Gatineau) – 6031

Water Damage Technician (Gatineau) -6030

Labourer (Gatienau) – 6032

Drywaller (Kamloops) – 6033

Project Manager (Ottawa) – 6036

Labourer (Kamloops) – 5024

Flood Water Damaged Technician (Kamloops) – 5023

Project Manager (Victoria) – 6039

Plumber (Surrey/Abbotsford/Vancouver) – 6041

Remediation Technician (Vancouver) – 6042

Water Damage Technician (Red Deer) – 5027

Field Supervisor (Victoria) – 6043

Labourer (Cabinet Maker) (Victoria) – 6044

Branch Manager (Halifax) – 5029

Water Damage Technician (Barrie) – 5030

Call Centre Support Agent – Part-Time (4144)

Help Desk Technician (Quebec) – 6049

Chargé(e) de Projets / Project Manager (Gatineau) – 6051

Contents Technician (Hamilton) – 6052

Water Damage Technician (Hamilton) – 6053

Contents Technician (Toronto) – 5031

Water Damage Technician (Toronto) – 5032

Operations Manager (Vancouver) – 6058

Call Center Agent (Vancouver) – 2309

Dispatcher (Victoria) – 6059

Branch Manager (Toronto) – 6064

Branch Manager (Durham) 6065

Water Damage Technician (Nanaimo) 6068

Painter (Nanaimo) – 6067

Flood Technician (Victoria) – 5035

Contents Technician (Nanaimo) 6069

Carpenter (Victoria) – 5036

Painter (St. John’s) – 6070

Receptionist / General Office Administrator (Scarborough) – 6071

Junior Content Writer (Toronto/Mississauga/Laval) – 6072

Project Assistant (Gatineau) – 5037

Carpenter (Grande Prairie) – 6073

Carpenter (Gatineau) – 5039

Operations Manager (Winnipeg) – 6075

Labourer (Victoria) – 5040

Contents Technician (Victoria) – 5041

Drywaller / Painter (Nanaimo) – 5042

Contents Technician (Red Deer) – 5048

Carpenter (Kenora) – 5001

Contents Technician (Kelowna) – 5050

Flood Technician (Kelowna) – 5051

Drywaller / Painter (Victoria) – 5052

Finishing Carpenter (Victoria) – 5053

Project Assistant – Bilingual (Montreal West) – 5056

Labourer (Red Deer) – 5057

Labourer (Cabinet Maker – Shop Helper) – 5063

Project Manager (Montreal East) – 5068

Painter (Victoria) – 5070

Project Assistant (Prince George) – 5076

Carpenter (Barrie) – 5077

General Labour (Mississauga) – 5078

General Labour (Toronto) – 5079

Drywaller (Vernon) – 5083

Flood Technician (Vernon) – 5085

Project Assistant (Montreal East) – 5094

Water Damage Technician (Surrey) – 5096

Carpenter (Red Deer) – 5097

Project Assistant (Kenora) – 6000

General Labourer (Squamish) – 6001

Labourer (Prince George) – 6002

Drywaller/Painter (Prince George) – 6004

Finishing Carpenter (Prince George) – 6005

Contents Technician (Kamloops) – 5011

Water Damage Technician (Niagara Falls) – 6015

Finishing Carpenters (Montreal) – 4104

Branch Manager (Mississauga) – 2382

Carpenter (Mississauga) – 2385

Carpenter / Drywaller (Kitchener) – 4165

Contents Technician (Squamish) – 2185

Drywaller / Painter (Mississauga) – 2384

Labourer (Squamish) – 2304

Painter (Kelowna) – 2320

Project Manager (Halifax) – 4172

Project Manager (Kitchener) – 4167

Remediation Technician (Mississauga) – 2383

Remediation Technician (Vernon) – 2287

Remediation Technician (Victoria) – 1049

Water Damage Technician (Abbotsford) – 1020

Water Damage Technician (Calgary) – 1065

Water Damage Technician (Squamish) – 2188

Water Damage Technician (St. John’s) – 2306

Water Damage Technician (Vernon) – 2286

Carpenter (Ottawa) – 2355

Contents Technician (Ottawa) – 2372

Contents Technician (Woodstock) – 2375

Drywaller / Painter (Ottawa) – 2354

Finishing Carpenter (Kelowna) – 2249

Project Manager (Red Deer) – 2182

Project Manager (Western Canada) – 2175

Water Damage Technician (Ottawa) – 2352

No Careers Found