Operations Manager (Kenora) – 2391

  • Kenora, ON
  • Leadership

On Side Restoration is seeking a Manager, Operations to join our Kenora team.  The Manager, Operations directs, motivates and manages Branch staff on operational initiatives / workflow focused on cost and performance management compliant with company structure and processes. Follows and maintains a 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading, privately-owned restoration companies with branches coast to coast from Victoria, BC to St. John’s, Newfoundland. Since 2018, On Side also operates in the province of Quebec. For the past 40 years the company has been restoring damaged homes and businesses 24 hours a day, 365 days a year. Proprietary internal systems include eClaim, a transparent web-based file management software program, and On Side LiVE, their 24 hour customizable emergency call centre. Experienced and certified crew operate On Side’s extensive fleet of emergency response vehicles and leverage their 10,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Inquiries can be made with the hiring manager or by contacting Human Resources Department.

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:
  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!
We offer a competitive compensation and benefits package, which includes:
  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.
Responsibilities
Strategy and Vision:
  • Manage Branch operations to achieve budgeted results and performance targets
  • Recommend, document and implement policies and procedures that facilitate consistent and efficient operational performance
Building Culture:
  • Provide training and performance management of company process to deliver repeatable results consistent with performance targets and customer expectations
  • Lead and develop an employee culture focused on engagement, continuous improvement, and customer service
  • Identify / action opportunities to improve branch results through continuous assessment of performance
  • Foster a strong customer focus environment
  • Develop and sustain a Health & Safety environment focused on accident / incident reduction
  • Ensure Workers Compensation COR compliance at the branch level to achieve best in class H&S performance
Building Teams:
  • Action recruitment, oversee development, and evaluate performance of the operating team
  • Oversee and action capacity adjustments consistent with demands to achieve performance targets
  • Encourage participation in continuous improvement initiatives
Capital Allocation and Management:
  • Ensure that all activities and operations are performed in compliance with company policy and customer protocol
  • Asset Management – consistent with process to ensure awareness and utilization to maximize revenue opportunities
  • Fleet Management – utilization / optimization consistent with changing market conditions and budget allocations
  • Facilities Management – supporting a lean business culture
  • Provide direction or support in other areas as requested/required
Qualification and Requirements:
  • University Degree in Business Management or combination of relevant Management training courses / experience in related fields
  • 5+ years of experience in the restoration/emergency industry
  • 2+ years’ experience in a leadership role
  • Extensive experience and knowledge in dealing with systems, budgets, internal controls, business planning, and asset management.
  • Knowledge of contracting, negotiating, and change management.
  • Familiarity and knowledge of Lean principles and systems
Skills and competences:
  • Ability to multi task in a dynamic environment
  • Ability to develop and maintain working relationships.
  • Ability to effectively communicate and implement change through engagement
  • Ability to problem solve through root cause analysis and implementation of sustainable solutions
  • Demonstrated ability to lead teams
  • Strong problem solving/communication skills
  • Ethical and equitable leadership
If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Applications

Remediation Lab Analyst Part-Time (Vancouver) – 4145

Project Assistant (Calgary) – 4150

Accounts Payable Specialist (Vancouver) – 4149

Carpenter (St. John’s) – 4146

Project Assistant (Windsor) – 4148

Bilingual Invoicing Clerk (Montréal East) – 4142

Invoicing Clerk (Montréal East) – 4142

Bilingual Internal Estimator (Montréal East) – 4141

  • Vernon, British Columbia
  • Trades

Drywaller (Vernon) – 4140

Project Assistant (Québec) – 4113

Finishing Carpenters (Montréal) – 4104

Project Manager (Montréal) – 4114

Branch Manager (Québec) – 2342

Invoicing Clerk (Greater Toronto Area) – 4134

Project Manager (Thunder Bay) – 4135

Project Assistant (Thunder Bay) – 4136

Carpenter (Thunder Bay) – 4137

Branch Manager (Mississauga) – 2382

Cabinet Maker / Finish Carpenter (Victoria) – 2302

Call Centre Agent – English / French (Vancouver) – 4106

Carpenter (Abbotsford) – 1017

Carpenter (Barrie) – 2376

Carpenter (Edmonton) – 2209

Carpenter (Mississauga) – 2385

Carpenter (Squamish) – 1025

Carpenter (Squamish) – 2184

Carpenter (Surrey) – 2139

Carpenter (Toronto) – 2263

Carpenter (Truro) – 2267

Carpenter (Vancouver) – 2131

Carpenter / Drywaller (Hamilton) – 2348

Carpenter / Drywaller (Kitchener) – 2136

Carpenter / Drywaller (Niagara Falls) – 2347

Carpentry Labourer (Victoria) – 2221

Contents Technician – French / English (Vancouver) – 2341

Contents Technician (Abbotsford) – 1018

Contents Technician (Edmonton) – 1007

Contents Technician (Halifax) – 2168

Contents Technician (Red Deer) – 2220

Contents Technician (Squamish) – 2185

Contents Technician (Surrey) – 1030

Contents Technician (Toronto) – 1054

Contents Technician (Truro) – 2268

Contents Technician (Vancouver) – 1002

Contents Technician (Victoria) – 1097

Dispatcher (Kamloops) – 2387

Drywaller / Painter (Abbotsford) – 1019

Drywaller / Painter (Barrie) – 2376

Drywaller / Painter (Edmonton) – 1008

Drywaller / Painter (Kenora) – 2395

Drywaller / Painter (Mississauga) – 2384

Drywaller / Painter (Nanaimo) – 2219

Drywaller / Painter (Squamish) – 2186

Drywaller / Painter (Surrey) – 1033

Drywaller / Painter (Toronto) – 2262

Drywaller / Painter (Truro) – 2266

Drywaller / Painter (Vancouver) – 1036

Drywaller / Painter (Victoria) – 1047

Drywaller / Taper / Painter (Red Deer) – 2153

Experienced Movers (Vancouver) – 2282

Field Supervisor (Kenora) – 2390

Field Supervisor (Surrey) – 1031

Field Supervisor (Vancouver) – 2349

Finishing Carpenter (Halifax) – 2169

Helpdesk Technician – English / French (Vancouver) – 4124

Labourer (Abbotsford) – 1066

Labourer (Barrie) – 4118

Labourer (Kamloops) – 2346

Labourer (Kelowna) – 2227

Labourer (Kitchener) – 2358

Labourer (London) – 2143

Labourer (Squamish) – 2304

Labourer (Toronto) – 2264

Lead, Contents Technician (Kitchener) – 2145

Operations Manager (Victoria) – 4121

Painter (Kelowna) – 2320

Plumber (Vancouver) – 2398

Project Assistant (Abbotsford) – 2329

Project Assistant (Duncan) – 4122

Project Assistant (Kenora) – 2350

Project Assistant (Surrey) – 2328

Project Assistant (Toronto) – 2344

Project Manager (Bridgewater) – 4101

Project Manager (Edmonton) – 4112

Project Manager (Halifax) – 2394

Project Manager (Kitchener) – 2366

Project Manager (Mississauga) – 2399

Project Manager (Niagara Falls) – 4100

Project Manager (Ottawa) – 2367

Project Manager (Squamish) – 2280

Project Manager (Toronto) – 2215

Project Manager (Truro) – 4115

Remediation / Asbestos Technician (Red Deer) – 1015

Remediation Supervisor (Edmonton) – 2003

Remediation Technician (Mississauga) – 2383

Remediation Technician (Vancouver) – 1041

Remediation Technician (Vernon) – 2287

Remediation Technician (Victoria) – 1049

Water Damage Technician (Abbotsford) – 1020

Water Damage Technician (Barrie) – 4117

Water Damage Technician (Calgary) – 1065

Water Damage Technician (Edmonton) – 1006

Water Damage Technician (Hamilton) – 2216

Water Damage Technician (Hamilton) – 2299

Water Damage Technician (Kenora) – 2396

Water Damage Technician (Kitchener) – 2134

Water Damage Technician (London) – 2142

Water Damage Technician (Nanaimo) – 2312

Water Damage Technician (Niagara Falls) – 2301

Water Damage Technician (Red Deer) – 1016

Water Damage Technician (Squamish) – 2188

Water Damage Technician (St. John’s) – 2306

Water Damage Technician (Surrey) – 1034

Water Damage Technician (Thunder Bay) – 2389

Water Damage Technician (Toronto) – 2118

Water Damage Technician (Truro) – 2265

Water Damage Technician (Vancouver) – 1001

Water Damage Technician (Vernon) – 2286

Water Damage Technician (Victoria) – 2208

Project Assistant (Vancouver) – 2368

Branch Manager (Abbotsford) – 2333

Carpenter (Ottawa) – 2355

Contents Technician (Ottawa) – 2372

Contents Technician (Woodstock) – 2375

Drywaller / Painter (Ottawa) – 2354

Finishing Carpenter (Kelowna) – 2249

Health Safety and Environment Leader (Vancouver) – 4116

Invoicing Clerk (Vancouver) – 2247

Project Manager (Red Deer) – 2182

Project Manager (Western Canada) – 2175

Project Manager (Woodstock) – 2374

Water Damage Technician (Ottawa) – 2352

Remediation Technician (Ottawa) – 2353

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