Receptionist (4191)

  • Toronto, ON
  • Administration / Customer Support

On Side Restoration is seeking a Receptionist / General Office to join our Toronto team. The Receptionist / General Office  is responsible for handling branch reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.  Follows and maintains a 5S culture and mindset.

About On Side Restoration

On Side Restoration is one of Canada’s leading restoration companies. We respond 24/7 to emergencies affecting residential and commercial properties. We differentiate ourselves through our people and our commitment to excellent customer service, and through industry leading proprietary software.  Since 1979, we have expanded to 21 branches coast to coast from Victoria, BC to St. John’s, Newfoundland. We have a Team of over 700+ experienced and certified staff members, with over 300 emergency response vehicles, and 5,000+ pieces of specialty equipment. Further information about On Side can be found at www.onside.ca

On Side Restoration Services Ltd is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Why work with us?

Imagine a world where we wake up each day inspired to go to work, feel safe while we’re there, and return home at the end of the day fulfilled by the work we do – feeling that we have contributed to something greater than ourselves. This is the world we envision.

Our environment:

  • Is friendly, and we love to do company-wide fun things!
  • Is never boring…every day is something different!
  • We provide great learning opportunities to our employees!

We offer a competitive compensation and benefits package, which includes:

  • Excellent health plan, including medical, dental, long-term disability (LTD) and life insurance.
  • Opportunity for promotional opportunities and national career movement.

Responsibilities:

  • Greet, direct and handle queries from the public and customers
  • Receive, direct and/or provides information to incoming callers
  • Ensure knowledge of staff movements in and out of organization
  • Maintain security by following procedures; monitoring logbook; issuing visitor badges.
  • Receive and distribute all incoming correspondence including samples for asbestos testing
  • Coordinate outgoing correspondence including sample materials for ICC/ITEL validations
  • Generate purchase orders for claims
  • Control inventory relevant to reception area
  • Provide direction or support in other areas as requested/required

Qualification and Requirements:

  • 1-2 years’ work experience in an reception role or an equivalent combination of education, training and experience
  • Need to be able to lift 25 Lbs
  • Knowledge of general office procedures
  • Intermediate computer skills required, proficiency with Microsoft Outlook and Word
  • Ability to type up to 50 wpm
  • Restoration/construction background is preferred

Skills and competences:

  • Business writing skills
  • Ability to understand and interpret oral and written instructions
  • Ability to communicate effectively
  • Ability to work well in a team environment
  • Ability to prioritize work; multi-tasking
  • Good time management skills
  • Strong problem solving/communication skills
  • Strong customer orientation
  • Demonstrate corporate citizenship and social responsibility
  • Demonstrate support for innovation and organizational change
  • Ability to organize work

 

If this is you and you want to be part of this great team, we definitely want to hear from you!

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Applications

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