📍 Location: Surrey, BC
🕒 Employment Type: Full-Time/Permanent
📅Posting Date: September 22, 2026
Position Summary
Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.
Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!
Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!
Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.
(This posting reflects an existing vacancy)
Compensation
- Salary Range: $26-$31/hour
- Overtime opportunities (where applicable)
- On-call premium and overtime paid for rotating coverage
Benefits
- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility
What You’ll Do
- Team guidance and mentorship: Leading by example, coaching team members, and ensuring efficient workflow
- Hands-on proficiency: Working directly on the tools while maintaining high standards of safety and quality
- Structural Drying Assessments
- Perform demolition of affected structures and materials
- Set up and monitor drying equipment
- Operate truck-mount extraction machine
- Clean and restore areas impacted by water-related disasters
- Complete restoration tasks
- Support emergency mitigation efforts as needed
What You Bring
- Leadership abilities and experience leading a team
- 2+ years previous industry experience
- IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification
- Knowledge of structural drying procedures and ability to perform multi-unit assessments in accordance with IICRC guidelines
- Technical expertise: Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
- Tech-savvy: Comfortable using apps and software for documentation and reporting
- Problem-solving under pressure: Quickly assessing challenges and implementing practical solutions
- Willingness to follow all company safety requirements including wearing full PPE as required: Full face masks require clean shave (if applicable)
- Optimistic outlook and adaptability: A genuine desire to help, including cross-training to support all departments
- Organized and punctual: Strong time management and tool readiness
- Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)
- A safety-first mindset
- Ability to communicate effectively in English, both written and verbal
Why You’ll Love Working Here
- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service
Of Note:
Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.
At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.
*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.
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