📍 Location: Anywhere On Side has a branch location
🕒 Employment Type: Full-Time / Permanent
📅 Posting Date: September 11, 2026
📩 Application Deadline: September 18, 2026 – 11am PST
👥 Eligibility: Internal applicants only. Candidates must be current On Side Restoration employees past their probationary period.
Position Summary
On Side Restoration is seeking an eClaim Specialist to join our administrative team. In this role, you will provide dedicated support to eClaim users, assist our Project Administration (PA) team, and manage key administrative functions—all while delivering professional, high-energy support across the organization.
(This posting reflects an existing vacancy)
Compensation
- Salary Range: $55,000-$60,000 /year
- Salary based on skills, qualifications and experience
- Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.
- Overtime opportunities (where applicable)
Benefits
- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility
What You’ll Do
- Reviews, monitors and actions requests to “eClaimhelp”
- Provides back up and support when required for the PA team
- Provides support to CEC and other departments as required
- Provides assistance in the utilization of technology which includes testing new systems and support in the training of users
- Ensures all project documentation is accurate and uploaded into internal and external claims system
- Reviews and assists with internal invoicing for compliance as assigned
- Provides direction or support in other areas as requested/required.
- Mentoring and training business partners in the use of eClaim
What You Bring
- General/working knowledge of eClaim
- 3-5 years’ work experience in an administrative role
- Experience with DocLink
- Previous experience in mentoring/training
- Proficient with Microsoft Word, Excel and Outlook
- Ability to work well under pressure, independently as well as in a team environment
- Strong attention to detail while multitasking
- Superior communication skills
- Prior experience working in restoration (nice to have)
Why You’ll Love Working Here
- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service
Of Note:
- The eClaim Specialist 1 position allows for work in any location that has an On Side branch location.
- We believe in the ‘best of both worlds’ and offer a flexible hybrid model centered around team connection rather than a set number of days. When it is time to head into the office to collaborate, which of our branches (see our website for locations) would you be working from?
At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.
*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.
