📍Location: Sudbury, ON
🕒Employment Type: Full-Time / Permanent
📅Posting Date: May 12th, 2026
Position Summary
Are you a brilliant multitasker who can juggle priorities while providing excellent customer service? Do people call you a miracle worker? Do you just ‘get it done!’ no matter what the ‘it’ is? Then sending On Side an application needs to be at the top of your list of things to get done!
Project Administrators (PA’s) at On Side are the MVP’s Project Teams lean on to get every last detail right; so, a project can go from ‘literal disaster’ to ‘what disaster?’ PA’s have their fingers on the pulse of the company and have a reach that extends from the front lines to the back office. Wickedly organized and up for anything a day in the life of a PA is never dull.
Compensation
- Salary Range: $50,000-$55,000 /year
- Salary based on skills, qualifications and experience
- Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.
- Overtime opportunities (where applicable)
Benefits
- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility
What You’ll Do
- Overcommunicating, PA’s make sure no one feels left out! Both external and internal customers are top of mind and always know what’s going on. If this were a game show you’d be the ‘call a friend’ friend.
- Documentation (what we used to call paperwork) this is where your attention to detail comes in:
- Collecting it
- Verifying it
- Certifying it
- Filing it (and finding it again later…)
- Making a wide variety of friends! PA’s have friends in Accounts Receivables, Payables, Operations, Scheduling, the list goes on.
- Knowing what’s appropriate to share and what’s not. We are working with people’s personal details. Confidentiality and discretion are key to keeping our customers trust.
- Maintaining order. Disaster projects are, well, disasters. PA’s make sure everything runs smoothly so life can resume, and the world can start turning again. No pressure.
What You Bring
- Fully bilingual, speaking – reading – writing. (English/French) – Need to interact on a regular basis with English and French-speaking clients and colleagues across the country.
- A positive, ‘can do’ attitude!
- A background providing excellent customer service.
- Proficiency using Microsoft Office, including Teams, Outlook, Excel and Word.
- Comfort using Microsoft Office, including Teams, Outlook, Excel and Word.
- Tech savviness you’re usually the one people come to with questions about their phone apps and computers don’t scare you.
- The ability to pick up software intricacies quickly with little training.
- A talent for efficient workflow management
- Knowledgeable in construction and restoration industry terms
- Administrative expertise.
- Clean criminal record
Why You’ll Love Working Here
- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service
Of Note:
- Salary estimates provided in this job posting encompass all locations. Total compensation will be discussed at time of interview and determined by factors such as region, branch size, experience, and education.
- This is an in branch position.
At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.
*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.
