National Manager, Large Loss

📍 Location: Anywhere On Side has a branch
🕒 Employment Type: Full-Time / Permanent
📅 Posting Date: November 10, 2026
👥 Eligibility: This role is open to current On Side Restoration employees only
📩 Application Deadline: November 17, 2026 – 5pm PST

Position Summary

As the National Manager, Large Loss, you will play a critical leadership role in supporting On Side Restoration’s most complex and high-value restoration projects across Canada. Working closely with Large Loss Consultants, Project Managers, senior leadership, and key insurance and commercial clients, you will provide strategic oversight of project estimating, financial performance, governance compliance, and client management.

This role is responsible for ensuring the quality, accuracy, and consistency of large loss bids and estimates, while driving continuous improvement, profitability, and exceptional customer experiences. As a trusted advisor and leader, you will coach and support project teams, oversee portfolio performance, conduct financial reviews, and act as a senior point of contact for strategic customers within your region.

The ideal candidate brings extensive experience managing large-scale insurance restoration or construction projects, advanced estimating expertise, strong financial acumen, and a proven ability to lead through influence, collaboration, and strategic thinking. Success in this role requires a passion for developing people, building client relationships, and delivering operational excellence in a fast-paced, national environment.

 This is an opportunity to shape the future of our Large Loss program, contribute to national growth initiatives, and work alongside some of the industry’s most experienced restoration professionals while helping communities recover when they need it most.

 (This posting reflects an existing vacancy)

 Compensation

• Salary Range: $110,000 – $125,000 /year
• Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.

Benefits

• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Uphold and ensure compliance of On Side Restoration’s Governance Policy
• Review large loss bid/estimate submissions with Project Managers and senior management team as required, including all reviews over 500k
• Review of Xactimate scopes/estimates for quality and accuracy
• Ensure all bid/estimate documentation is prepared and completed as per the governance including OSR workbook and presence of appropriate disclaimers
• Apply our methodology and company protocols effectively
• Follow up on unsuccessful bids for continuous improvement
• Provide technical support to Project Management teams
• Take part in National calls to provide updates on large loss strategic initiatives
• Travel as needed to consult on large or complex claims throughout Canada
• Manage existing client relationships and foster new business opportunities
• Project Accounting and Financial Management:
• Perform monthly financial audit of National portfolio
• Ensure accuracy of reporting to finance
• Conduct critical financial review of under-performing projects

What You Bring

• Minimum 5 years of project management experience within the insurance, restoration, or construction industries specific to large loss projects
• Minimum 5 years of experience using Xactimate, successfully preparing residential and commercial estimates for a variety of insurer profiles; Level 2 certification or higher
• IICRC Certifications, minimum Water Damage Restoration (WRT) and Applied Structural drying (ASD). Commercial Drying Specialist (CDS) is preferred.
• Competent use of MS Office Suite
• Experience in reading and understanding engineered reports including blue-prints and drawings
• Proven relationship-building and communication skills with internal/external clients throughout the claim process.
• Flexibility, adaptability, and the ability to work independently or as part of a national team.

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.

On Side Restoration welcomes and encourages applications from people with disabilities. Accommodations are available on request throughout all stages of the recruitment and selection process

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.