📍Location: Any Current Branch Location
🕒Employment Type: Full-Time /Permanent
📅 Posting Date: October 23, 2026
Position Summary
Do you get satisfaction out of tying up loose ends? Does completing a task give you a personal thrill? Do you enjoy working with numbers and naturally keep things orderly? If you answered yes to the above and you LOVE working with people, On Side Restoration has the job for YOU!
On Side Restoration is looking for a Collections Specialist (CS) to join our team. A typical day in the life of the CS involves initiating and coordinating accounts receivable collections, account reviews, and anything else involved with bringing cash in!
(This posting reflects an existing vacancy)
Compensation
- Salary Range: $55,000-$65,000
- Salary based on skills, qualifications and experience
- Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.
Benefits
- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility
What You’ll Do
- Prioritizing collections
- Working well with others both internal and external
- Reviewing accounts to determine reasons for delays in collection, including reconciliation of invoices
- Maintaining and updating customer records
What You Bring
- 3-5 years of experience in a similar role, including at least 2 years of collections experience.
- Minimum post-secondary education (Diploma required).
- Strong accounting knowledge and math skills, including percentages, payment applications, and account reconciliations.
- Proven ability to reconcile files and manage high-volume workloads with longer file cycles.
- Strong analytical, problem-solving, and organizational skills with a proactive approach.
- Ability to multitask effectively while maintaining a high level of accuracy and attention to detail.
- Excellent communication and customer service skills, both written and verbal.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to work independently and collaboratively in a team environment while performing well under pressure.
- Positive, adaptable “can-do” attitude with a demonstrated ability to support innovation and organizational change.
- Insurance industry experience is considered an asset.
- Experience in the construction or restoration industry is considered an asset.
Why You’ll Love Working Here
- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service
Work location:
- The position is an in-office role from any current branch location.
Of Note:
*Salary estimates provided in this job posting cover all locations. Total compensation will be discussed at the time of interview and determined by factors such as region, branch size, experience and education.
At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.
On Side Restoration welcomes and encourages applications from people with disabilities. Accommodations are available on request throughout all stages of the recruitment and selection process.
*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.
