📍Location: Calgary, Alberta
🕒Employment Type: Full-Time / Permanent
📅Posting Date: April 30, 2026
At On Side, Cleaner Packers, also known as Contents Technicians show up every day with a can-do attitude and desire to help. When disaster strikes, Contents Technician teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.
The Supervisor on this team reports to the Operations Manager / Content Manager and helps with the day-to-day direction of the team. Leading communications with Project Managers, Adjusters, Stakeholders and trades communication skills are a necessary requirement of the job.
Compensation
- Salary Range: $32.00-$36.00/ hour
- Overtime opportunities (where applicable)
- On-call premium and overtime paid for rotating coverage (if this is required)
Benefits
- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility
What You’ll Do
- Leading and providing direction to the team
- Training Contents Technicians in proper policies and procedures
- Communicating with cross-functional teams and clients
- Collaborating with internal and external team members to efficiently complete projects within budget, addressing scope issues through in-field reviews to maximize profitability of project
- Working with customers to restore personal and commercial items to pre-disaster state
- Packing and cataloging contents from disaster affected areas and creating inventory lists
- Cleaning contents and structures
- Cleaning fabrics and textiles
- Assisting contents/operations managers in performance evaluations and development of field staff
- Managing project documentation, including inventory
- Assisting with hands-on expertise to reduce additional trips to site/cost
- Managing staff schedules and warehouse activities
What You Bring
- 5+ years previous restoration experience
- 5+ years experience managing large teams of 10+ people
- Tech ability and comfort using Encircle, MS Office and Excel
- Technical skills: expertise in property damage assessment, restoration techniques, and construction industry knowledge
- Problem solving skills, capable in high pressure environments with strict deadlines
- Commitment to corporate citizenship, social responsibility, and values
- An optimistic outlook and a real desire to help
- Exceptional organizational skills
- Physically fit (ability to lift, carry and pack boxes) and willingness to follow all company safety requirements
- Ability to communicate effectively in English both written and verbal
- Valid driver’s licence & clean drivers abstract
- Clean criminal record
- You genuinely enjoy working with people in a team environment
- Ability to communicate effectively in English both written and verbal is an asset
- IICRC certificate, valid or expired, is an asset
Why You’ll Love Working Here
- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service
Of Note:
Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is possible. Meaning you would work regular weekday hours and participate in a rotating after-hours on-call schedule if discussed.
At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.
*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.
