Executive, Client Solutions

(This posting reflects an existing vacancy)
Compensation: $105,000 – $125,000/year  (full-time/permanent)

The Executive, Client Solutions role at On Side is a Sales and Business Development role. We are looking for a results-driven individual focused on pursuing new business opportunities and strengthening client relationships across our segments of focus, including but not limited to Commercial, Multi-Unit and Health care. This role delivers responsive, high-impact influence and acts as a local brand ambassador through industry events and thought leadership engagements. The Executive plays a key role in shaping exceptional client experiences and reinforces On Side’s reputation as a trusted and credible partner.

We are looking for a proven performer who thrives in complex environments, builds credibility quickly, and consistently turns relationships into long-term partnerships and revenue growth.

What Success Looks Like (First 12–24 Months)

• Establish yourself as a recognized and trusted partner within key commercial, multi-unit, and institutional client segments
• Build and execute a targeted client development strategy that generates measurable new revenue
• Convert strategic relationships into preferred vendor status and repeat business
• Strengthen On Side’s market presence and brand credibility through consistent client engagement and industry visibility
• Partner internally to ensure seamless execution and exceptional client experience

  What You Bring

• 8+ years of proven success in business development, consultative sales, or influence-based roles within restoration, insurance, construction, or related industries
• A track record of exceeding growth targets and building long-term client portfolios
• Demonstrated ability to navigate layered organizations and influence multiple stakeholders
• Strong understanding of commercial and multi-unit client environments and decision dynamics
• An established network that can be leveraged for immediate impact
• The ability to operate as a self-directed leader while collaborating across operations and leadership teams

 Who You Are

• A relationship builder who earns trust quickly and maintains it long-term
• A strategic thinker who can connect client needs to operational execution
• A self-starter who takes ownership of outcomes and is accountable and reliable
• A professional who brings solutions, credibility, urgency, and follow-through

 Qualifications & Requirements

• Post-secondary education in Business, Marketing, or equivalent experience
• Valid driver’s license and ability to travel locally and regionally
• Flexibility to attend industry events and client engagements outside standard hours

Why This Role Matters
At On Side, our work begins long before a loss occurs.
This role is critical to ensure that when clients face disruption, they already have a trusted partner in place, someone who understands their business, their risks, and their expectations.
You will play a direct role in shaping client outcomes, driving growth, and strengthening long-term partnerships across key markets.

 What’s in it for you?
We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!
Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

*Artificial Intelligence is not used to screen, assess, or select applicants for this role